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I have just booked 6 tickets to what I thought was the greatest Showman for 2pm on 31st October but my voucher says it is for the rocky horror show. Can you help me please?
Linda, 16:40, 13/10/20
Hi Linda,
Thanks for getting in touch!
It looks like your tickets are for the Rocky Horror Picture Show on the 31st October. If you need help with this order, please get in touch with us at support@itison.com directly and we'll do our best to lend a hand.
I hope this helps!
Gillian, itison Customer Support, 17:34, 13/10/20
Hi there,
We have a group booking for Rocky Horror on the 31st October. Obviously, all restrictions have been put in place until 2nd November and the Sloan’s Website states that they are closed until then, indicating this event is then cancelled? How do we go about getting a refund?
Many thanks
Jeni, 08:13, 28/10/20
Hi Jeni,
Thanks for getting in touch!
You should have received an email from us earlier today to advise on the updates to this event.
I hope this helps and if you need any further assistance out support team are happy to lend a hand at support@itison.com.
Rachael, itison Customer Support, 10:35, 28/10/20