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Hi I’m disabled and have a concession pass for myself and career my teenage son is my career, I also have blue disability badge,Does tpass not entail to the career free entry with a disabled person paying? Thank you
07:18, 13/06/21
Hi there,
Thanks for getting in touch!
I'm afraid we're unable to offer free carer tickets with our deal.
If you contact Edinburgh Zoo directly on 0131 334 9171 they'll be happy to discuss this further.
I hope this answers your question though.
Wallis, itison Customer Support, 08:22, 14/06/21
Hi I’m disabled and have a concession pass for myself and career my teenage son is my career, I also have blue disability badge,Does tpass not entail to the career free entry with a disabled person paying? Thank you
07:19, 13/06/21
Hi bough two adult and 2 child tickets with pizza and chips we were meant to go on sat 26th June at 28 30 unfortunately we are now having to self isolate and following government guidelines we are unable to come can u tell us what happens in this situation
Hillary, 15:48, 21/06/21
Hi Hillary,
Thanks for getting in touch.
Our tickets are transferable so you're welcome to pass your tickets on to a friend or family member to use instead. If you'd like to discuss this further please email support@itison.com and we'll be happy to lend a hand.
I hope this helps.
Courtney, itison Customer Support, 15:55, 21/06/21
Sorry 18.30
Hillary, 15:49, 21/06/21
It says last entry to the zoo is 8pm if your ticket says 18.30 do you have to arrive then are can you arrive later ?
Thanks
20:24, 23/06/21
Hi there,
Thanks for getting in touch!
I can confirm if your tickets say 18:30, this just means you can't enter before this time but last entry is at 8.00pm with the zoo closing at 10pm.
I hope this helps!
Jen, itison Customer Support, 10:25, 24/06/21