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I’ve got my tickets for elfingrove for 21st December and have just got the email for the silent disco pre-sale... I’ve gone in only to find this date is not available!!!!
How can this be possible when there’s a 30 minute max time slot for the disco and it’s only available WITH your elfingrove ticket???
How can one part of the event be sold out when technically, each person visiting elfingrove should be guaranteed a slot as they have the ‘paired’ entry ticket required????
Pam, 23:47, 13/11/19
Hi Pam,
Thanks for getting in touch.
I can confirm we do only have a selected number of tickets available to prepurchase before the event but tickets will also be available to buy on the night from the Silent Snow Disco box office.
I hope this helps.
Jen, itison Customer Support, 09:17, 14/11/19
I'm the same, why not just let everyone who has an elvingrove buy a silent disco ticket in advance to save queuing to buy a ticket to get in then queuing to get in the disco....what a joke
Elaine, 23:11, 14/11/19
Hi Elaine,
Thanks for getting in touch.
I can confirm we do only have a selected number of pre-sale tickets available to purchase before the event, but tickets will also be available to buy on the night from the Silent Snow Disco box office; subject to availability.
I hope this helps.
Courtney, itison Customer Support, 09:28, 15/11/19
What is the point of there not being enough snow dome tickets?? I will now have very disappointed children who won’t be able to access the snow globe on sat 21st dec when we are at Elfingrove.
Michelle, 10:56, 14/11/19
Hi Michelle,
Thanks for getting in touch.
I can confirm we do only have a selected number of pre-sale tickets available to purchase before the event but tickets will also be available to buy on the night from the Silent Snow Disco box office.
I hope this helps.
Gillian, itison Customer Support, 11:11, 14/11/19
Our Elfingrove tickets are for 10.15pm what times are the silent snow disco
08:58, 18/11/19
Hi there,
Thanks for getting in touch!
The Silent Snow Disco is open from 4.30pm-10.30pm daily, and your ticket can be used at any time before or after your allocated Elfingrove ticket time slot. Last entry is 10pm.
I hope this helps!
Rachael, itison Customer Support, 09:11, 18/11/19