Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi, I understand the silent disco is only for one hour. But how long can you stay and drink in the venue?
Anne Marie
21:51, 14/09/21
Hi Anne Marie,
Thanks for getting in touch!
I can confirm the silent disco is a one hour time slot, but your voucher includes an all access pass to enjoy unlimited £5 cocktails at over 30 bars across the city.
I hope this helps!
Courtney, itison Customer Support, 09:18, 15/09/21
Hi,
Thanks for getting in touch.
But what I mean is are you only in for one hour for the silent disco then asked to leave?
Or can you stay and drink somewhere inside?
14:02, 15/09/21
Hi there,
Thanks for getting in touch.
I can confirm you will only be permitted to the silent disco on your chosen date and 1-hour time slot. You are then welcome to use your access pass to enjoy unlimited £5 cocktails at over 30 bars across the city.
I hope this helps!
Rachael, itison Customer Support, 16:33, 15/09/21
Hello,
For the two tickets I have for Saturday, can I show up and go to the 9 o’clock silent disco? It says event starts at 5pm but not sure how to go about the one later on as this is my preference.
Regards,
Elaine Douglas - Govan.
12:44, 19/09/21
Hello,
For the two tickets I have for Saturday, can I show up and go to the 9 o’clock silent disco? It says event starts at 5pm but not sure how to go about the one later on as this is my preference.
Regards,
Elaine Douglas - Govan.
12:45, 19/09/21
Hi Elaine,
Thanks for getting in touch!
I'm afraid you will only be permitted to the silent disco on your chosen date and 1-hour time slot, and the latest event time for the 25th of September is at 5pm.
I hope this answers your question though.
Wallis, itison Customer Support, 09:38, 20/09/21
I purchased 2 tickets for Glasgow cocktail week passes (£2 Each from a different advert on your site which is no longer there). I have registered through the vouchers and it says success added to the list. It also says I will be sent a digital ticket. I have not received any digital tickets. Can you help please?
sylvia, 09:27, 22/09/21
Hi Sylvia,
Thanks for getting in touch!
I'm sorry you haven't received your digital tickets yet, but I've replied to your email directly.
I hope this helps in the meantime
Wallis, itison Customer Support, 11:11, 22/09/21