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Can I request an aisle seat?
08:12, 15/02/20
Hi there,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you collect your tickets from 6pm on the evening of the event.
I hope this helps!
Courtney, itison Customer Support, 09:27, 15/02/20
Are you guaranteed to be seated together?
08:30, 15/02/20
Hi there,
Thanks for getting in touch!
Tickets can be collected on the evening of the event, and they'll do their best to ensure all groups are sat together; subject to availability. This only becomes a bit tricky for larger groups.
I hope this helps!
Courtney, itison Customer Support, 09:29, 15/02/20
Hi I’ve got Band B tickets via It is On can I upgrade to Band A for Monday 2 March please? Band A had sold out when I bought mine. Thanks
Angela, 12:04, 29/02/20
Hi Angela,
Thanks for getting in touch!
I'm afraid there's not a way to upgrade tickets.
I hope this answers your question.
Courtney, itison Customer Support, 15:02, 29/02/20