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The dates I'm choosing keeps saying 10am so does that mean the time I need to be there or can you go anytime?
Kathrina, 21:06, 05/10/19
Hi Kat,
Thanks for getting in touch!
Entry is available with your ticket from 10am-5pm on your chosen date, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:39, 06/10/19
I am looking to purchase 2 adult tickets and 2 children under 3.
From the small print I can see that the kids tickets will be purchased on the day, and the 2 adults tickets cannot be purchased without +3 child tickets.
We would like to attend on the 15th of December so would there be any way of assuring availablily for arriving without the advanced booking?
Abbie, 21:57, 17/10/19
Hi Abbie,
Thanks for getting in touch!
Apologies for the confusion here - you are welcome to buy 2 adult tickets on their own and simply pay for your little ones on the day. The part of the small print I think you're referring to is trying to explain that child tickets can't be ordered on their own and all children must be accompanied by a paying adult.
I hope this helps!
Gillian, itison Customer Support, 09:12, 18/10/19
Hi
I am looking to book Sunday 15th December but it says 10.00? Does this mean we need to go at 10am or can we go anytime from 10-5? Thanks
10:11, 16/11/19
Hi there,
Thanks for getting in touch!
Entry is available with your ticket from 10am-5pm on your chosen date, subject to availability.
I hope this helps!
Courtney, itison Customer Support, 14:08, 16/11/19