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Hi there,
Are dogs allowed?
09:24, 11/07/19
Hi there,
Thanks for getting in touch.
I can confirm no dogs (apart from guide dogs) are permitted at this event.
I hope this answers your query.
Rachael, itison Customer Support, 17:28, 11/07/19
Hi. Are kids tickets on Sunday still available? They’re not coming up as an option
22:48, 11/07/19
Hi there,
Thanks for getting in touch!
itison tickets are valid for adults, but you can buy child tickets when redeeming your tickets after purchase; under 6yrs go free; 7-13yrs £15 + booking fee.
I hope this helps!
Courtney, itison Customer Support, 09:11, 12/07/19
Hello. Are children's tickets guaranteed when buying this? The under 6 tickets for Saturday appear to not be on sale on the skiffle site. I don't want to buy these and then find out I can't get a kids ticket! Thanks. Nina
13:18, 26/07/19
Hi Nina,
Thanks for getting in touch!
I've just had a wee look on the Skiddle site, and it seems child tickets for Saturday are still available in the final release section right at the bottom of the page.
I hope this helps, but feel free to drop us a line at support@itison.com or give us a call on 01412238843 if you need a hand!
Gillian, itison Customer Support, 13:24, 26/07/19
Is it possible to buy child only tickets without an adult as I already have an adult ticket?
Bernadette, 17:12, 22/07/19
Hi Bernadette,
Thanks for getting in touch!
I'm afraid these child ticket prices are exclusive for itison ticket holders, but I'm happy to let you know you can still purchase child tickets directly by heading to https://www.skiddle.com/festivals/playground-festival/tickets.html.
I hope this helps!
Wallis, itison Customer Support, 17:21, 22/07/19
Why is my promo code still pending?
Natasha, 21:44, 25/07/19
Hi Natasha,
Thanks for getting in touch!
It can sometimes take up to 30 minutes for online redemption codes to generate, but your ticket should have arrived not long after you sent your email.
I hope it did, but just let me know if I can lend a hand with anything else!
Wallis
Wallis, itison Customer Support, 09:02, 26/07/19
I have purchased two tickets for Friday for Rouken Glen
I have had no response
Nicole, 00:54, 29/07/19
Hi Nicole,
Thanks for getting in touch!
I’ve re-sent your itison tickets to you by email, and they should be with you in a couple of minutes. If they don’t come through, I’d suggest checking your junk or spam folder in case they've filtered there.
I hope this helps, but if you need a hand with anything else, just email us at support@itison.com or call 0141 223 8843!
Wallis, itison Customer Support, 09:01, 29/07/19
How do I get an under 6s ticket with my purchase
22:10, 31/07/19
Hi there,
Thanks for getting in touch!
itison tickets are valid for adults, but you can buy child tickets when redeeming your tickets after purchase; under 6yrs go free; 7-13yrs £15 + booking fee.
I hope this helps!
Courtney, itison Customer Support, 09:03, 01/08/19
Are there no Friday tickets available at this price?
Carina, 11:34, 02/08/19
Hi Carina,
Thanks for getting in touch!
I'm afraid Friday tickets are no longer available to purchase, but we currently have tickets for Saturday and Sunday.
I hope this answers your question!
Courtney, itison Customer Support, 12:09, 02/08/19