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Hello,
I noticed it states in small print for children to and under it’s a £5 supplement - how do I book this as my son will be 2years? Plus 3 adults thanks
Mari, 20:46, 20/09/23
Hi Mari,
Thanks for getting in touch!
I can confirm all supplements are paid directly to the team at Loch Katrine upon arrival.
I hope this helps!
Hannah, itison Customer Support, 09:29, 21/09/23
Thank you
12:08, 18/10/23
We would need a ticket for another adult how much would this be
Fiona, 00:17, 22/09/23
Hi Fiona,
Thanks for getting in touch!
I'm happy to let you know adult tickets are priced at £23.
I hope this helps!
Hannah, itison Customer Support, 09:04, 22/09/23
I want to bring my 10 month baby to meet Santa do I pay there or is their an option on itison for this
12:08, 18/10/23
Hi there,
Thanks for getting in touch!
I'm happy to confirm that infant tickets for ages 0-2 are available for a supplementary charge of £5 and paid directly to the team at Loch Katrine upon arrival.
I hope this helps!
Phoebe, itison Customer Support, 12:27, 18/10/23
If child 2 and pay supplementary as opposed to child ticket will Santa present still be included
Eileen, 19:46, 29/10/23
Hi Eileen,
Thanks for getting in touch.
I can confirm children will still receive a present with an infant ticket.
You're welcome to confirm this with the team at Loch Katrine on 01877 376315 prior to your booking and they'll be happy to advise further on gifts.
I hope this helps!
Hannah, itison Customer Support, 08:18, 30/10/23
Hi. We’ve booked one child ticket on 16th December 12:45, however the adult ticket was sold out. Please advise how can we book two extra adult tickets. Many thanks.
16:01, 29/11/23
Hi there,
Thanks for getting in touch.
Please email us at support@itison.com directly and we'll be happy to look into this for you.
I hope this helps.
Phoebe, itison Customer Support, 17:16, 29/11/23