Advance booking is not required.

Multiple purchases permitted. Max of 2 per person.

Duration: approx. 1hr 30 mins and snow play.

Ticket valid for your selected time only. Please arrive no earlier than 10 minutes prior to your selected time

Valid for 1 adult and 1 child; child ticket is for 3 - 16 yrs. 

Max of 1 adult permitted per child and any additional adults are subject to availability on the day and payable directly to the venue.

1 - 2 yrs (infants) can pay on the day for a cost of £9.95 per infant; payable directly to the venue.

Under 1s (babies) are free of charge and do not require a ticket when accompanied by a paying adult and child. 

Please note temperatures in snow play area will be low; warm clothes, hats, scarves are essential. Gloves are mandatory for entry to the Snow play.

Sunday 1st December at 10:20am is a quiet session. This session is designed to be calmer and less intensive to accommodate children who may have additional needs or require a little more time to settle. Music will be very low or off in both the experience and mall.

Wheelchair access available.

Tickets must be printed for redemption; please print your ticket and bring along with you to avoid disappointment.

Ticket is non-refundable unless event is cancelled. 

Ticket is not exchangeable for cash or valid with any other offers. 

Images used for illustrative purposes only.