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Is an adult included in the admission of an infant?
08:06, 11/10/19
Hi there,
Thanks for getting in touch!
Our tickets are for 1 adult and 1 child aged 3-16 yrs.
To discuss the cost of booking 1 adult and 1 infant aged 1-2 yrs, please contact Snow Factor directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:51, 11/10/19
It's not exactly a family friendly experience if you only have a baby. Says you need an Adult & Child ticket to take a baby, and you can only have 1 adult per child, so is that one for the baby & one for the child for £19?
08:22, 11/10/19
Hi there,
Thanks for getting in touch!
To discuss the cost of booking 1 adult and 1 baby please contact Snow Factor directly and they'll be happy to advise or see https://www.snowfactor.com/product/santa/.
I hope this helps!
Gillian, itison Customer Support, 08:55, 11/10/19
How do you take 2 adults and 3 children?
08:27, 11/10/19
Hi there,
Thanks for getting in touch!
To book for 2 adults and 3 children, you're welcome to buy two of our tickets and pay for your third child directly.
I hope this helps!
Gillian, itison Customer Support, 08:53, 11/10/19
How would I buy tickets for two adults, one 2 year old and a 7 month baby? Thanks.
Lauren, 08:46, 11/10/19
Hi Lauren,
Thanks for getting in touch!
Our tickets are for 1 adult and 1 child aged 3-16 yrs.
To discuss the cost of booking 2 adults, 1 infant aged 1-2 yrs and a baby please contact Snow Factor directly or see https://www.snowfactor.com/product/santa/ and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:54, 11/10/19
How do I buy a ticket for 1 adult only? As I have an infant? Thank you.
Lyndsay, 08:49, 11/10/19
Hi Lyndsay,
Thanks for getting in touch!
To book tickets for 1 adult and 1 infant please see https://www.snowfactor.com/product/santa/ directly.
I hope this helps!
Gillian, itison Customer Support, 08:56, 11/10/19
What’s the cost for additional adults to watch children in the experience
10:13, 11/10/19
Hi there,
Thanks for getting in touch!
To book tickets for additional adults please see https://www.snowfactor.com/product/santa/ directly.
I hope this helps!
Wallis, itison Customer Support, 10:33, 11/10/19
Do we have to call up intu braehead snow factor to inform them of the children's names and ages? The official website asks you to confirm these details on booking but there is no option to if you book through it is on.
15:41, 17/10/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know advance booking isn't needed with these tickets.
I hope this helps!
Gillian, itison Customer Support, 16:04, 17/10/19
I am interested in this however would it be a different price for 1 adult and 2 kids or so I have to buy 2 deals
Natalie, 13:24, 19/10/19
Hi Natalie,
Thanks for getting in touch.
I can confirm you can purchase 1 of our vouchers and pay for the second child directly.
I hope this helps!
Jen, itison Customer Support, 13:56, 19/10/19
Hi there , I’m looking to come with two adults and one child who is 3 , how do you pay for the other adult? Is it on the day at the venue or what? Thanks
08:24, 22/10/19
Hi there,
Thanks for getting in touch!
To book tickets for additional adults please see https://www.snowfactor.com/product/santa/ directly.
I hope this helps!
Rachael, itison Customer Support, 09:14, 22/10/19
How do you add photo gifts on to order
Cat, 14:30, 30/10/19
Hi Cat,
Thanks for getting in touch!
You're welcome to contact Snow Factor directly on 0871 222 5672 to discuss any extras and they'll be happy to advise on any supplementary costs.
I hope this helps!
Rachael, itison Customer Support, 14:52, 30/10/19
How do you make a booking for 3 adults and 2 kids?
Cat, 16:11, 09/11/19
Hi there,
Thanks for getting in touch!
To book tickets for additional adults please see https://www.snowfactor.com/product/santa/ directly.
I hope this helps!
Courtney, itison Customer Support, 16:27, 09/11/19
How can I book 3 adults and 2 kids?
Cat, 22:17, 09/11/19
Hi Cat,
Thanks for getting in touch!
Our tickets are for 1 adult and 1 child aged 3-16 yrs only.
To discuss the cost of adding extra people to your booking, please contact Snow Factor directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 11:43, 10/11/19