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Santa's Magical Express, Riverside Museum

The Riverside Museum, 100 Pointhouse Place, G3 8RS

SOLD OUT
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Forum Events presents Santa's Magical Express at Riverside Museum, Glasgow; enjoy a full day out with the family with a train ride, show with Santa & his elves, Christmas street with food stalls, funfair and much more!

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Questions and answers

I’m looking to find out what’s entailed in the Santa Grotto at riverside museum do adults need to tickets aswell the children and I presume everyone goes on the train ?

Claire, 14:03, 18/10/19

Hi Claire,

Thanks for getting in touch!

I can confirm our vouchers are valid for Santa's Magical Express train ride and entry to the Christmas street with food stalls, funfair and much more including a show with Santa & his elves.

I can confirm everyone coming along will need a voucher for entry.

Santa's grotto is inside the museum and £10 per child including gift; payable directly to Forum Events Management on the day. Grotto visit is on a first come, first served basis. Members can take their own photos or purchase from the photographer, as well as gift items such as keyrings and snow globes.

I hope this helps!

Jen, itison Customer Support, 14:30, 18/10/19

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What time will the riverside museum be open until on the 21st December ?
Is the ticket time for the train ride? Can you enter museum before?

15:17, 04/11/19

Hi there,

Thanks for getting in touch.

As the train and show are outside of the museum you are welcome to contact the Riverside Museum to confirm their opening times directly.

I can confirm the time of your ticket is for the train ride and entry to the Christmas street.

I hope this helps!

Jen, itison Customer Support, 15:58, 04/11/19

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I am looking to book some itison tickets for saturday 21 December after 2pm. I can only see a 10 am slot on the promotion highlighted. Is this correct ?

Sylvia, 13:48, 29/11/19

Hi Sylvia,

Thanks for getting in touch!

You're welcome to view the available times left by clicking on the green 'buy now' button.

I hope this helps!

Rachael, itison Customer Support, 14:41, 29/11/19

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Hi is the one single ticket for jst an adult or adult and child

Emma, 10:59, 17/12/19

Hi Emma,

Thanks for getting in touch!

Our "one ticket" option is for one ticket which can be used by either an adult or a child.

I hope this helps!

Gillian, itison Customer Support, 11:08, 17/12/19

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

Small print

Advance booking is not required.

Multiple purchases permitted.

Please note this event is hosted by Forum Events Management; for any queries please contact [email protected] directly.

Duration approx. 25 mins for train ride and show. 

Seating is unreserved.

Family ticket is valid for 2 adults and 2 children only.

Suitable for all ages; babies under 1 go free.

Children are classed as age 12 or under.

All prams and buggies will be transported from the train stop to a safe place to be collected after the show. These cannot be taken on the train or into the show.

The train ride is outdoors so please wear appropriate warm and waterproof clothing and footwear.

The train ride is not accessible for wheelchairs.

The show is wheelchair accessible. Please inform prior to arrival by contacting [email protected].

The show does not include a 1 to 1 experience with Santa.

Santa's grotto inside the museum is a £10 charge per child including gift; payable directly to Forum Events Management on the day. Grotto visit is on a first come, first served basis. Members can take their own photos or purchase from the photographer, as well as gift items such as key rings and snow globes.

Please note: there will be no Santa's Grotto on 7 - 8 Dec.

Rides cost £2 per person per ride. Stall prices will vary.

Parking is very limited; please use public transport where possible.

Line-up is subject to change.

Tickets must be printed for redemption; please print your ticket and bring along with you to avoid disappointment.

Ticket is non-refundable unless event is cancelled.

Ticket is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • The Riverside Museum
  • 100 Pointhouse Place,
    G3 8RS
  • Website