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I’m looking to find out what’s entailed in the Santa Grotto at riverside museum do adults need to tickets aswell the children and I presume everyone goes on the train ?
Claire, 14:03, 18/10/19
Hi Claire,
Thanks for getting in touch!
I can confirm our vouchers are valid for Santa's Magical Express train ride and entry to the Christmas street with food stalls, funfair and much more including a show with Santa & his elves.
I can confirm everyone coming along will need a voucher for entry.
Santa's grotto is inside the museum and £10 per child including gift; payable directly to Forum Events Management on the day. Grotto visit is on a first come, first served basis. Members can take their own photos or purchase from the photographer, as well as gift items such as keyrings and snow globes.
I hope this helps!
Jen, itison Customer Support, 14:30, 18/10/19
What time will the riverside museum be open until on the 21st December ?
Is the ticket time for the train ride? Can you enter museum before?
15:17, 04/11/19
Hi there,
Thanks for getting in touch.
As the train and show are outside of the museum you are welcome to contact the Riverside Museum to confirm their opening times directly.
I can confirm the time of your ticket is for the train ride and entry to the Christmas street.
I hope this helps!
Jen, itison Customer Support, 15:58, 04/11/19
I am looking to book some itison tickets for saturday 21 December after 2pm. I can only see a 10 am slot on the promotion highlighted. Is this correct ?
Sylvia, 13:48, 29/11/19
Hi Sylvia,
Thanks for getting in touch!
You're welcome to view the available times left by clicking on the green 'buy now' button.
I hope this helps!
Rachael, itison Customer Support, 14:41, 29/11/19
Hi is the one single ticket for jst an adult or adult and child
Emma, 10:59, 17/12/19
Hi Emma,
Thanks for getting in touch!
Our "one ticket" option is for one ticket which can be used by either an adult or a child.
I hope this helps!
Gillian, itison Customer Support, 11:08, 17/12/19