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If you buy one ticket is that for one adult and one child or is it just for the child? Also the family ticket is that 2 kids and 2 adults?
Emma, 22:58, 06/11/19
Hi Emma,
Thanks for getting in touch!
I can confirm one ticket is valid for one adult or child. The family ticket is valid for 2 adults and 2 children only.
I hope this helps!
Rachael, itison Customer Support, 09:12, 07/11/19
How many tickets should I buy for 2 adults and 3 children? And I don’t see the option to pay the £10 per child for to meet Santa !
Jessie, 18:05, 29/11/19
Hi Jessie,
Thanks for getting in touch.
I can confirm everyone going along will need a ticket so you could purchase 1 family ticket and 1 individual ticket.
You can purchase Santa's grotto tickets at the museum on the day of your visit.
I hope this helps answer your question!
Jen, itison Customer Support, 10:09, 30/11/19
Hi. Do i need to buy a ticket or an we just turn up?
Keri, 22:05, 17/12/19
Hi Keri,
Thanks for getting in touch.
I can confirm tickets can be purchased in advance and you just bring your tickets along with you on the day.
I hope this helps!
Jen, itison Customer Support, 09:24, 18/12/19