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Santa's Magical Express, Riverside Museum

The Riverside Museum, 100 Pointhouse Place, G3 8RS

SOLD OUT
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Forum Events presents Santa's Magical Express at Riverside Museum, Glasgow; enjoy a full day out with the family with a train ride, show with Santa & his elves, Christmas street with food stalls, funfair and much more!

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Questions and answers

If you buy one ticket is that for one adult and one child or is it just for the child? Also the family ticket is that 2 kids and 2 adults?

Emma, 22:58, 06/11/19

Hi Emma,

Thanks for getting in touch!

I can confirm one ticket is valid for one adult or child. The family ticket is valid for 2 adults and 2 children only.

I hope this helps!

Rachael, itison Customer Support, 09:12, 07/11/19

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How many tickets should I buy for 2 adults and 3 children? And I don’t see the option to pay the £10 per child for to meet Santa !

Jessie, 18:05, 29/11/19

Hi Jessie,

Thanks for getting in touch.

I can confirm everyone going along will need a ticket so you could purchase 1 family ticket and 1 individual ticket.

You can purchase Santa's grotto tickets at the museum on the day of your visit.

I hope this helps answer your question!

Jen, itison Customer Support, 10:09, 30/11/19

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Hi. Do i need to buy a ticket or an we just turn up?

Keri, 22:05, 17/12/19

Hi Keri,

Thanks for getting in touch.

I can confirm tickets can be purchased in advance and you just bring your tickets along with you on the day.

I hope this helps!

Jen, itison Customer Support, 09:24, 18/12/19

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

Small print

Advance booking is not required.

Multiple purchases permitted.

Please note this event is hosted by Forum Events Management; for any queries please contact [email protected] directly.

Duration approx. 25 mins for train ride and show. 

Seating is unreserved.

Family ticket is valid for 2 adults and 2 children only.

Suitable for all ages; babies under 1 go free.

Children are classed as age 12 or under.

All prams and buggies will be transported from the train stop to a safe place to be collected after the show. These cannot be taken on the train or into the show.

The train ride is outdoors so please wear appropriate warm and waterproof clothing and footwear.

The train ride is not accessible for wheelchairs.

The show is wheelchair accessible. Please inform prior to arrival by contacting [email protected].

The show does not include a 1 to 1 experience with Santa.

Santa's grotto inside the museum is a £10 charge per child including gift; payable directly to Forum Events Management on the day. Grotto visit is on a first come, first served basis. Members can take their own photos or purchase from the photographer, as well as gift items such as key rings and snow globes.

Please note: there will be no Santa's Grotto on 7 - 8 Dec.

Rides cost £2 per person per ride. Stall prices will vary.

Parking is very limited; please use public transport where possible.

Line-up is subject to change.

Tickets must be printed for redemption; please print your ticket and bring along with you to avoid disappointment.

Ticket is non-refundable unless event is cancelled.

Ticket is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • The Riverside Museum
  • 100 Pointhouse Place,
    G3 8RS
  • Website