Santa's Magical Express, The Tall Ship

The Tall Ship, Pointhouse Road, G3 8RS

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Santa's Magical Express, The Tall Ship Santa's Magical Express, The Tall Ship
from £12
  • usually £16.00
  • save 25%
  • tickets sold

Saturday 4th December 2021

Starts at 09:30, 10:00, 10:30, 11:00, 11:30 and 15 other times.

Tickets to Santa's Magical Express at The Tall Ship & Riverside Museum, presented by Forum Events; enjoy a festive day out including a magical train ride and see Santa and his elves in their show and spot the cheeky Grinch!

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Questions and answers

Do parents need to buy a individual ticket? Or does 1 ticket suffice for 1 child?

07:07, 29/10/21

Hi there,

Thanks for getting in touch!

There are two ticket options for this event - individual tickets (valid for all ages) are £12, or family tickets are £45 which are valid for 2 adults and 2 kids or 1 adult and 3 kids.

I hope this helps!

Sandy, itison Customer Support, 11:13, 29/10/21

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Is it possible to change time slot

Pat, 20:38, 01/11/21

Hi Pat,

Thanks for getting in touch!

I’m afraid we can’t exchange event tickets, but I’m happy to let you know they are transferable between people. If you can’t use them on this day yourself, you’re welcome to perhaps give them to a friend or family member to use instead.

I hope this answers your query.

Rachael, itison Customer Support, 08:59, 02/11/21

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Hi we are planning to visit Santa's Magical Express,
We are 2 adults, 2 children and a 2 year old - are we not able to buy a ticket to suit our family

Thank yoiu

Ian, 09:52, 09/11/21

Hi Ian,

Thanks for getting in touch!

There are two ticket options for this event - individual tickets (valid for all ages) are £12, or family tickets are £45 which are valid for 2 adults and 2 kids or 1 adult and 3 kids.

I hope this helps!

Jen, itison Customer Support, 12:02, 09/11/21

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Are small puppies allowed on the Santa magic express? I have a 14 week pup who is tiny (1.2kg in weight)

Thank you

Lisa, 14:00, 09/11/21

Hi Lisa,

Thanks for getting in touch.

I can confirm very small dogs are permitted as long as they can go on your knee.

I hope this helps!

Jen, itison Customer Support, 16:01, 09/11/21

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How long does this activity last?

03:20, 12/11/21

Hi there,

Thanks for getting in touch!

I can confirm the train ride is 15 mins long and they show is also 15 mins. Please arrive 10 minutes before your allocated time to ensure you are on the train at your time slot. Late arrivals will not be permitted / may not be able to move to another time slot. Running times may change.

I hope this helps!

Jen, itison Customer Support, 11:01, 12/11/21

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Hi I would like to book this event for 3 adults and 1 two year old. Can we buy a family ticket ? Or does it have to be 4 individual tickets
Kind Regards

nina, 10:30, 14/11/21

Hi Nina,

Thanks for getting in touch!

I'm happy to confirm family tickets are valid for 2 adult and 2 kids or 1 adult and 3 kids.

I hope this helps!

Jen, itison Customer Support, 09:32, 15/11/21

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Hello, I was wondering if you could confirm how much of the experience is outside? Thanks in advance

Louise, 20:39, 24/11/21

Hi Louise,

Thanks for getting in touch!

The train ride is outdoors so please wear appropriate warm and waterproof clothing and footwear.

I hope this helps!

Courtney, itison Customer Support, 09:41, 25/11/21

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Is it possible to change the tickets to another date as we can now no longer go on the date we have booked?

16:28, 25/11/21

Hi there,

Thanks for getting in touch!

I’m afraid we can’t exchange event tickets, but I’m happy to let you know they are transferable between people. If you can’t use them on this day yourself, you’re welcome to perhaps give them to a friend or family member to use instead.

I'm sorry I can't be of more help here, but I hope this answers your question.

Rachael, itison Customer Support, 17:21, 25/11/21

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

Advance booking is not required.

Multiple purchases permitted.

Please note this event is hosted by Forum Events Management; for any queries please contact forumevents@yahoo.co.uk directly.

Duration approx. 30mins. Please arrive 10 minutes before your allocated time to ensure you are on the train at your time slot. Late arrivals will not be permitted / may not be able to move to another time slot. Running times may change.

4.30 time slots: Please note the fairground rides and Santa's Grotto end at 5pm. So please come along a little earlier to enjoy these before your train ride.

Please note that this is not a one-on-one experience with Santa. Santa's Grotto one-on-one experience will be available on the day for a supplementary charge of £12 per child including a gift; payable directly.

Individual tickets are valid for all ages.

Family tickets are valid for 2 adult and 2 kids or 1 adult and 3 kids.

Children are classed as age 10 or under. Babies in arms go free however prams and buggies are not permitted on the train.

Upon arrival, please go to the funfair area in front of the Riverside Museum and queue at the train station.

The train ride is outdoors so please wear appropriate warm and waterproof clothing and footwear.

Restricted wheelchair access. The train ride is not accessible for wheelchairs unless they can be lifted out of the chair for the train ride. There is a lift on the ship for wheelchair users.

Line-up is subject to change.

Parking is available at the Riverside carpark; payable by coins or RingGo.

You can use your paperless ticket from your itison account on any mobile device. Printed vouchers are also accepted.

Ticket is non-refundable unless event is cancelled.

Ticket is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • The Tall Ship
  • Pointhouse Road,
    G3 8RS
  • Tel: 0141 357 3699
  • Website