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I have purchased a ticket for up to 4 people but there is no where to redeem the code not the ticketmaster website. How do I do this?
11:52, 09/12/18
Hi there,
Thanks for getting in touch!
When booking your tickets on the Ticketmaster website you'll be able to select Enter Offer Code to redeem your itison tickets.
I hope this helps.
Courtney, itison Customer Support, 12:26, 09/12/18
Hi, my other half has a height phobia, can we buy seats on the floor?
Jackie, 22:58, 10/12/18
Hi Jackie,
Thanks for getting in touch!
I can confirm seating for this event is located on Level 3 of the SSE Hydro, so may not be suitable if your partner has a fear of heights.
I hope this answers your query.
Ruth, itison Customer Support, 10:04, 11/12/18
I cannot see a button to add to basket
Lauren, 08:39, 11/12/18
Hi there,
Thanks for getting in touch!
I'm sorry you're having trouble placing an order. Just drop us a line on support@itison.com and we'll be happy to help.
Ruth, itison Customer Support, 10:05, 11/12/18
Hello. I want to buy tickets for 2 people. Is there a guarantee we will get seats together when I put my itison code on the Ticketmaster website? Thanks
13:54, 11/12/18
Hi there,
Thanks for getting in touch!
If you buy a ticket for "2 people" both seats will be allocated together.
I hope this helps!
Gillian, itison Customer Support, 14:18, 11/12/18
Hello
Why can I not purchase a single ticket ?
Many thanks
samuel, 08:27, 18/12/18
Hi Samuel,
Thanks for getting in touch.
I'm afraid there isn't an option for 1 ticket for this particular offer.
I hope this answers your question.
Courtney, itison Customer Support, 09:22, 18/12/18
Hi, If I buy tickets for two people, will the seats be together? Many thanks.
08:32, 18/12/18
Hi there,
Thanks for getting in touch!
Seating can be chosen when your itison code is submitted on the Ticketmaster site.
I hope this helps!
Courtney, itison Customer Support, 09:23, 18/12/18
What date is the show on in 2019 it doesn’t say in your site
Barbara, 10:24, 18/12/18
Hi Barbara,
Thanks for getting in touch!
I can confirm this event takes place on Tuesday 19th February 2019.
I hope this helps!
Gillian, itison Customer Support, 10:29, 18/12/18
Do you have to collect the tickets on the day or are they posted out!
Francis, 11:07, 18/12/18
Hi Francis,
Thanks for getting in touch!
Your itison code must be submitted on the Ticketmaster site by Mon 18 Feb 2019 to receive a ticket for the event. At this point you'll be able to choose to print at home or have your ticket posted to you.
I hope this helps!
Courtney, itison Customer Support, 11:12, 18/12/18
I have tried to purchase this without success a few times on 18/12/18. It’s now telling me the deal has ended. Is there any way to complete my transaction?
Amy, 01:57, 20/12/18
Hi Amy,
Thanks for getting in touch.
I'm afraid this offer has now sold out and we can't sell any more tickets, I'm sorry for the disappointment.
Courtney, itison Customer Support, 09:33, 20/12/18
I have purchased 2 tickets for this through itison but didn’t realise you had to then go to ticket master. When I do it says there are no tickets available? Am I unable to now get tickets? Thanks
00:14, 27/12/18
Hi there,
Thanks for getting in touch!
You should be able to select your seats through the Ticketmaster website, if you're having trouble with this please call us on 0141 223 8843, we're open Mon - Thu 9 - 5.30 and Fri 9 - 4.30.
I hope this helps.
Courtney, itison Customer Support, 09:48, 27/12/18
Hi there, I can’t see the option to purchase these tickets.
Are they still available?
Thanks.
David, 19:12, 06/01/19
Hi David,
Thanks for getting in touch!
I'm afraid this offer has sold out and we can't sell any more tickets, but we've some great deals in the pipeline - hopefully a similar event will pop up soon!
Gillian, itison Customer Support, 09:08, 07/01/19