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This offer says valid 7 days yet in the small print it has excludes Saturday. Please advise
katrina, 07:25, 30/04/21
Hi Katrina,
Thanks for getting in touch.
I can confirm this offer is available Sunday - Friday, and all Saturdays are excluded. I'm sorry for the confusion here, and we've updated the small print to reflect this.
I hope this answers your question.
Courtney, itison Customer Support, 09:35, 30/04/21
Hi, if I buy this as a gift & they wanted to change it for another deal could that be done ? Many thanks lindsay
Lindsay, 21:27, 01/05/21
Hi Lindsay,
Thanks for getting in touch!
I'm afraid we can only refund within 14 days of purchase and we're unable to exchange vouchers.
However, I hope this helps answer our question.
Jen, itison Customer Support, 10:19, 03/05/21
Good afternoon. I have never come across an offer that offers free access to the mini bar. Surely this would have to be limited. Can you please inform me of the choice of drinks available. Thank you.
patricia, 14:15, 11/05/21
Hi Patricia,
Thanks for getting in touch!
If you'd like to discuss what is included with the complimentary mini bar please contact Carlton George Hotel directly, on 0141 353 63 73, and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 15:22, 11/05/21
Hi I have a voucher for the Carlton George hotel but due to lockdown unable to redeem it
It had to be used by 31/3/21
I await your reply
Mr Alan Thomson
Alan, 17:30, 12/05/21
Hi Alan,
Thanks for getting in touch!
If you need a hand with a voucher just let us know at support@itison.com we'll be happy to advise further.
I hope this helps in the meantime.
Rachael, itison Customer Support, 17:33, 12/05/21