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can I add on my son he is 15
Stacy, 17:41, 30/07/20
Hi Stacy,
Thanks for getting in touch!
I can confirm a max of 2 children are permitted; children are classed as ages 3-15 yrs and require a supplementary charge of £10 per child. Under 3's can be accommodated in cots free of charge. Please contact the hotel directly to check availability and for details of adding children.
I hope this helps!
Rachael, itison Customer Support, 17:46, 30/07/20
Is this price per person
Thanks
10:40, 03/08/20
Just seen that it is.
10:44, 03/08/20
Hi there,
Thanks for getting in touch!
I can confirm the price is for two people.
I hope this helps!
Jen, itison Customer Support, 11:08, 03/08/20
Is there dogs allowed
Karen, 23:22, 03/08/20
Hi Karen,
Thanks for getting in touch.
I'm afraid no pets are permitted at this venue.
I hope this answers your query though.
Rachael, itison Customer Support, 09:28, 04/08/20
Is the spa and swimming pool accessible throughout the stay ?
00:11, 05/08/20
Hi there,
Thanks for getting in touch.
To find out more about the facilities available, you're welcome to contact Appleby Manor directly on 017683 51571, and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:34, 05/08/20
Hi , are dogs allowed in the hotel please?
Cheryl
Cheryl, 07:52, 19/08/20
Hi Cheryl,
Thanks for getting in touch.
I'm afraid no pets permitted.
I hope this answers your query though.
Rachael, itison Customer Support, 08:04, 19/08/20
was thinking of trying for 1st oct for 3 nights can you state how much that would be. 4 adults , 2 double rooms including supplements. Thank you
Kathleen, 18:55, 02/09/20
Hi Kathleen,
Thanks for getting in touch!
I can confirm voucher option 3 is £239 instead of £388 for a 3-night stay for two people. Multiple voucher purchases are permitted and double or twin standard rooms are available.
To check their availability before buying a voucher, please contact VENUE_NAME directly on PHONE_NUMBER and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 08:25, 03/09/20
Hi Kathleen,
Sorry, it looks like my previous message was posted too soon.
To check their availability before buying a voucher, please contact Appleby Manor directly on 017683 51571 and they'll be happy to discuss.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 08:26, 03/09/20
Do you get breakfast on both mornings for the 159 stay option ?
20:43, 11/09/20
Hi there,
Thanks for getting in touch.
I'm happy to confirm breakfast is on both mornings.
I hope this helps!
Jen, itison Customer Support, 10:20, 12/09/20
Hello, is it possible to upgrade ? And if so how much extra is it for a more luxurious room for the 2 nights. Thanks
Kathryn, 09:42, 13/09/20
Hi Kathryn,
Thanks for getting in touch!
You're welcome to contact Appleby Manor directly to discuss the possibility and cost of upgrading your room type.
I hope this helps!
Courtney, itison Customer Support, 09:38, 14/09/20
Hi, I am aware the deal with the spa included is sold out, is it possible to pay for access to the spa direct to the hotel? If so how much?
Also I wonder if the 6th & 7th of November is available prior to me purchasing this.
Regards
Gillian
Gillian, 00:33, 22/10/20
Hi Gillian,
Thanks for getting in touch!
I'm happy to let you know we've been able to add a few more vouchers onto this option.
To check their availability before buying a voucher, please contact Appleby Manor directly on 017683 51571 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:54, 22/10/20
Is this fully refundable if there is another lockdown?
Lindsey, 20:39, 12/11/20
Hi there,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Appleby Manor directly on 017683 51571 and they'll be happy to discuss.
I hope this helps.
Rachael, itison Customer Support, 08:54, 13/11/20
I am looking at Appleby Manor Hotel and Spa. It states evening Aqua Thermal journey. Does this mean you cannot use the Spa and pool during day?
Sharon, 12:14, 14/11/20
Hi Sharon,
Thanks for getting in touch!
I’m happy to let you know this voucher includes evening Aqua Thermal Journey experience between 5pm - 7pm, which includes Aroma Salt inhalation room, steam room, sauna, rain sky shower and hydrotherapy pool.
I hope this helps!
Wallis, itison Customer Support, 08:43, 16/11/20