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Is it possible to have a ‘family’ type room on this offer? It’s for daughter, son in law and 12 year old son and they would love room service. Hope you can advise.
Sarah
Mrs, 17:50, 12/11/20
Hi Sarah,
Thanks for getting in touch.
I can confirm a maximum of 1 child permitted. Extra beds can be provided for children ages 3 – 14 years at a supplementary charge of £30 per bed and paying for all meals as taken, payable directly to the hotel. Please discuss family room availability directly with the hotel when booking, supplementary charges apply.
I hope this helps!
Jen, itison Customer Support, 18:44, 12/11/20
Do u cater for vegans thanks
08:16, 09/12/20
Hi there,
Thanks for getting in touch!
I'm afraid vegan options aren't available here.
I hope this answers your question though.
Jen, itison Customer Support, 10:27, 09/12/20
If voucher can’t be used due to COVID 19 what would happen ?
James, 11:09, 11/12/20
Hi James,
Thanks for getting in touch!
You can view our Covid-19 Guarantee by visiting https://www.itison.com/pages/guarantee.
I hope this helps!
Courtney, itison Customer Support, 11:58, 11/12/20