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Hi it’s my big 50th birthday and I was wondering if I can use 3 vouchers for a table for 6 please?
19:58, 04/02/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know you can use a maximum of 4 vouchers per table for this deal.
I hope this helps!
Gillian, itison Customer Support, 07:59, 05/02/20
That’s great thank you! I’ll bring my family on Sunday afternoon about 3 pm
18:30, 05/02/20
How long is the voucher valid for ?
Adele, 20:45, 04/02/20
Hi Adele,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Thursday 30th April 2020, Sunday – Wednesday 12.30pm – 9.30pm, Thursday - Saturday 12.30pm - 6.30pm; subject to daily availability. Please book early to avoid disappointment.
I hope this helps!
Gillian, itison Customer Support, 08:00, 05/02/20
Hi
What is the policy if this voucher cannot be redeemed prior to the expiry date due to the continued Covid19 lockdown?
Brian, 12:50, 22/05/20
Hi Brian,
Thanks for getting in touch!
We know things are uncertain at the moment, so we've introduced our itison guarantee. If you can't use your voucher due to Covid-19, we'll issue an itison credit valid for 12 months.
I hope this helps!
Gillian, itison Customer Support, 14:20, 22/05/20
Hi is the hotel now open to book using this voucher?
Joanne, 15:40, 06/07/20
Hi Joanne,
Thanks for getting in touch!
To check their re-opening date and availability before buying a voucher, please contact Honey Restaurant at Hotel Gotham directly on 0161 413 0000 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 16:25, 06/07/20
I am vegetarian and I don’t drink ,is there other options
22:07, 09/07/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know vegetarian options are available and alcohol can be substituted for a soft drink. Just let the venue know your requirements when you make your booking.
I hope this helps!
Courtney, itison Customer Support, 09:20, 10/07/20
Is this valid until Dec or Sept as both are stated in the description and small prnt
Dawn, 07:57, 15/07/20
Hi Dawn,
Thanks for getting in touch!
I’m sorry for any confusion caused here, but I'm happy to let you know this voucher can be used until the 30th of September 2020.
I hope this helps!
Wallis, itison Customer Support, 16:32, 15/07/20