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What if the restaurants are closed because of the Corona Virus will the voucher be extended?
Susan, 09:57, 16/03/20
Hi Susan,
Thanks for getting in touch.
If you need any help with a booking down the line, please get in touch with us at support@itison.com directly and we'll do our best to lend a hand.
I hope this helps.
Gillian, itison Customer Support, 11:42, 16/03/20
Hi i want to buy this bem brasil but with covid 19 will the validity period be extended please?
Angela, 17:19, 11/04/20
Hi Angela,
Thanks for getting in touch!
I'm happy to confirm this voucher is valid until Wednesday 30th September 2020.
I hope this helps!
Gillian, itison Customer Support, 10:40, 13/04/20
Wanted to book but it runs out September. What if the lockdown is still on. Will expiry be extended ?
Tracey, 07:20, 18/04/20
Hi Tracey,
Thanks for getting in touch!
We completely understand your concerns at this time, and that's why we've introduced our itison guarantee. If you can't use your voucher due to the ongoing COVID-19 situation, we'll issue an itison credit valid for 12 months.
I hope this helps!
Gillian, itison Customer Support, 10:28, 20/04/20
Hi,
Are we allowed to use 2 vouchers at the same time for a table of 4?
Thank you
Helen, 14:04, 22/07/20
Hi Helen,
Thanks for getting in touch.
I can confirm multiple voucher purchases are permitted and can be used in one sitting, subject to availability.
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 14:25, 22/07/20
Do you serve halal meat?
Rubana, 15:42, 07/08/20
Hi Rubana,
Thanks for getting in touch!
I can confirm halal options are available; please advise the restaurant at the time of booking.
I hope this helps!
Rachael, itison Customer Support, 15:46, 07/08/20
Do that have vegetarian menus
Jane, 01:11, 28/08/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know vegetarian options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Wallis, itison Customer Support, 09:08, 28/08/20
Hi,
I’ve tried to order this deal and i go through everything then it says not available to buy ?
Nicola, 10:31, 12/09/20
Hi Nicola,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Jen, itison Customer Support, 13:17, 12/09/20
Are there any more. Vouchers available as I cant see the button to purchase?
18:30, 23/09/20
Hi there,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 08:42, 24/09/20