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Hi, Can this be used on a Saturday evening please?
Thanks. Sharon
Sharon, 07:31, 04/06/19
Hi Sharon,
Thanks for getting in touch!
I'm happy to confirm these vouchers are valid to use Saturday 12noon - 5.30pm (last sitting); subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:20, 04/06/19
I made a purchase this morning but have had no confirmation yet - how long does it take to go through?
Karen, 12:08, 05/06/19
Hi Karen,
Thanks for getting in touch – I’m sorry you can't find your vouchers.
Not to worry - I’ve re-sent them to you by email, and they should be with you in a couple of minutes. If they don’t come through, I’d suggest checking your junk or spam folder in case they've been filtered there.
You can also view and print your vouchers by heading to https://www.itison.com/my/complete_orders/
I hope this helps!
Rachael, itison Customer Support, 12:21, 05/06/19
My husband would love to go but I am vegetarian and dairy free. What are the options for me? Is it worth it? Thanks
Naomi, 10:58, 08/06/19
Hi Naomi,
Thanks for getting in touch!
I can confirm vegetarian and dairy free options are available; please advise the restaurant at the time of booking and they'd be happy to let you know the menu choices available.
I hope this helps!
Rachael, itison Customer Support, 09:34, 09/06/19
How many vouchers can you use at Bem Brazil
There are 7 of us wanting to go for a birthday meal so wanted to use 4 vouchers
15:51, 08/06/19
Hi there,
Thanks for getting in touch!
I can confirm multiple voucher purchases are permitted and can be used in one sitting, subject to availability.
To check their availability before buying a voucher, please contact Bem Brasil directly and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 09:35, 09/06/19
When does this deal end please?
Caroline, 09:37, 11/06/19
Hi Caroline,
Thanks for getting in touch!
I can confirm this voucher is valid until Sat 31 Aug 2019, Sun - Thur 12noon - 10.30pm; Fri - Sat 12noon - 5.30pm (last sitting); subject to availability.
I hope this helps!
Rachael, itison Customer Support, 09:43, 11/06/19
No I mean how long are you doing the offer for? How many days left? X
Caroline, 10:22, 11/06/19
Hi Caroline,
Thanks for getting back in touch although I'm sorry for any confusion.
I'm afraid we're unable to confirm the exact end date of this deal as it is subject to sales.
It should be scheduled for another couple of weeks but I'd advise booking asap to avoid any disappointment.
I hope this helps!
Rachael, itison Customer Support, 10:41, 11/06/19
I mean how long are you running offer for? How many days left? ?
Caroline, 11:30, 11/06/19
Hi Caroline,
Thanks for getting back in touch although I'm sorry for any confusion.
I'm afraid we're unable to confirm the exact end date of this deal as it is subject to sales.
It should be scheduled for another couple of weeks but I'd advise booking asap to avoid any disappointment.
I hope this helps!
Courtney, itison Customer Support, 11:31, 11/06/19
Hi I've read on the reviews it's a separate menu for groupon? Is this right? X
Caroline, 12:20, 11/06/19
Hi Caroline,
Thanks for getting in touch!
You're welcome to view the menu available with this deal by heading to https://www.bembrasilrestaurants.com/menu/
I hope this helps!
Rachael, itison Customer Support, 12:46, 11/06/19
Hello, is it allow to use two vouchers at the same time? Might be 3 people visiting so we are thinking of buying a voucher for 2 and another voucher for 1.
Vania, 18:55, 11/06/19
Hi Vania,
Thanks for getting in touch!
You are welcome to use multiple vouchers at the same time, subject to availability, although larger group bookings will be at the discretion of the venue.
I hope this helps!
Gillian, itison Customer Support, 07:39, 12/06/19
Can we use these vouchers today with it being Father’s Day ?
Dan, 13:17, 16/06/19
Hi Dan,
Thank for getting in touch!
I can confirm the voucher can be used today but is subject to availability.
The venue may restrict the number of itison bookings on each day so please book early.
I hope this helps!
Jen, itison Customer Support, 15:10, 16/06/19
Hi. I have purchased a voucher to use at the Northern Quarter restaurant. Just phoned to try to book and was told bookings not taken for a Friday night and to just turn up before 5-30. This is a busy restaurant and I would be worried about getting a table before 5-30. Can I use the voucher at the Dean's gate restaurant instead?
14:26, 23/06/19
Hi there,
Thanks for getting in touch!
I'm afraid we're not able to swap vouchers between the two restaurants, but if you send a wee email over to support@itison.com we'll see what we're able to do to help!
Wallis, itison Customer Support, 14:57, 23/06/19
Are you able use vouchers to purchase enough for 5 people to redeem at once?
Thanks!
Anna, 22:30, 29/06/19
Hi Anna,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted and can be used at the same time.
I hope this answers your question!
Jen, itison Customer Support, 16:23, 30/06/19
Can we just turn up or do we have to book
14:42, 22/07/19
Hi there,
Thanks for getting in touch!
I can confirm that advanced booking is required. Your voucher must be booked by Fri 23 Aug 2019 (we don’t want you to miss out!).
I hope this helps!
Rachael, itison Customer Support, 14:54, 22/07/19
Hi just wondering with the Ben Brazil can a table of four use two of these vouchers? My boyfriend and I want to go and our friends want to join us and so each couple would like to buy and use the vouchers
Allyson, 11:32, 07/08/19
Hi Allyson,
Thanks for getting in touch!
You're welcome to buy two vouchers to use with your friends. Just let Bem Brasil know when you make your booking.
I hope this helps!
Gillian, itison Customer Support, 11:39, 07/08/19
How long does the offer last once I have purchased
Nettie, 12:01, 12/08/19
Hi Nettie,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Saturday the 31st of August 2019.
I hope this helps!
Wallis, itison Customer Support, 12:09, 12/08/19
Hi, we are planning on going to ben brasil Sat 31st Aug. It says this deal is valid until 31st. Would it still be valid on this date?
Jack, 14:36, 12/08/19
Hi Jack,
Thanks for getting in touch.
I'm happy to let you the voucher is still valid on the date of expiry so in this case, 31st August.
I hope this answers your question!
Jen, itison Customer Support, 14:58, 12/08/19
Why can I not purchase a voucher now?
Tom, 08:09, 16/08/19
Hi Tom,
Thanks for getting in touch.
I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!
Rachael, itison Customer Support, 09:36, 16/08/19