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Do you get email confirmation?
I bought a deal, money is out of the bank, but no email or anything else confirming deal yet
19:09, 01/05/19
Hi there,
Thanks for getting in touch – I’m sorry you can't find your voucher.
Not to worry - I’ve re-sent it to you by email, and it should be with you in a couple of minutes. If it doesn’t come through, I’d suggest checking your junk or spam folder in case it’s filtered there.
You can also view and print your voucher by heading to https://www.itison.com/my/complete_orders/
I hope this helps!
Rachael, itison Customer Support, 08:48, 02/05/19