Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Will this venue be open to honour this deal due to the lock down? Thanks
09:35, 19/06/20
Hi there,
Thanks for getting in touch!
We know things are uncertain at the moment, so we've introduced our itison guarantee. If you can't use a voucher due to Covid-19, we'll issue an itison credit valid for 12 months.
I hope this helps!
Gillian, itison Customer Support, 10:09, 19/06/20
I was wondering if this deal could be used on the 25th July. Also what time are the tour slots?
lorna, 22:05, 04/07/20
Hi Lorna,
Thanks for getting in touch!
I'm happy to confirm this voucher can be used 12noon - 2pm on Saturdays, and you'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 10:23, 06/07/20