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hi
If i wanted to buy for 6 people and took the 2 x £69 options it still gives me an uneven amount of cocktails - am i able to maybe add on another 2 and how do i choose the type of cocktails is this available after i purchase?
Helen, 16:21, 09/02/21
Hi Helen,
Thanks for getting in touch!
I'm happy to confirm you'll be able to select your preferred cocktails when redeeming your voucher after purchase.
Our vouchers are for seven, eleven or seventeen cocktails only, but you're welcome to contact Tonic directly online@bar-tonic.co.uk to discuss the possibility and cost of adding additional cocktails to your order and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 16:46, 09/02/21
If I was to order today, would this be delivered in time for Valentines day ?
Philip, 14:57, 10/02/21
Hi Philip,
Thanks for getting in touch!
I'm happy to let you know deliveries take place on Tuesdays and Fridays.
Orders must be placed by 10am the previous day to be included the following day, and please keep in mind the delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
I hope this helps!
Wallis, itison Customer Support, 15:25, 10/02/21
How do you place an order?
16:20, 10/02/21
Hi there,
Thanks for getting in touch.
I'm happy to confirm you'll be able to select your preferred cocktails when redeeming your voucher after purchase.
I hope this helps.
Rachael, itison Customer Support, 16:25, 10/02/21
Hi,
I purchased the 17 Cocktail Bundle and received my email with my voucher code. I have went onto the site via the link provided in my email, added my 17 cocktails to the basket but when i enter my code in the discount code box it says the code isn't valid for the items in my cart, can you advise please?
19:47, 10/02/21
Hi there,
Thanks for getting in touch!
I'm sorry you've had trouble using your voucher code. Please email support@itison.com and we'll be happy to look into this further for you.
I hope this helps in the meantime.
Courtney, itison Customer Support, 09:37, 11/02/21
Hi I have bought the tonic cocktails voucher for 11 cocktails. When I put the code into the gift card area it says it is not valid for what I have in basket. I have added the cocktails separately and then added them using the lockdown essentials option. Could you please help? Many thanks.
10:08, 11/02/21
Hi there,
Thanks for getting in touch!
It looks like your voucher has now been marked as used by Tonic @ Home. I hope this means you've managed to book it since getting in touch.
If there's anything else I can lend a hand with though, just let me know!
Wallis, itison Customer Support, 11:41, 11/02/21
Hi, I have a credit voucher for £54, but if I use it to buy the £35 cocktail bundle will I carry over the remaining balance or will I lose it?
Susan, 09:36, 13/02/21
Hi Susan,
Thanks for getting in touch!
I'm happy to let you know your credit can be used across multiple orders until it either runs out or expires, whichever happens first, so if you don’t use the full balance in one go the remainder will stay valid for your next order.
I hope this helps!
Gillian, itison Customer Support, 09:19, 15/02/21
If I order today could I have these for Friday this week, 19th ?
Anne, 11:46, 16/02/21
Hi Anne,
Thanks for getting in touch!
I'm happy to let you know deliveries take place on Tuesdays and Fridays.
Orders must be placed by 10am the previous day to be included the following day, and please keep in mind the delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
I hope this helps!
Jen, itison Customer Support, 12:33, 16/02/21
Hi, can you tell me how many units are in each cocktail. Thanx.
Anne, 10:28, 21/02/21
Hi Anne,
Thanks for getting in touch!
A full breakdown of units, volume etc. can be found in the ‘Cocktail Info’ section of each product on Tonic's website:
https://tonicathome.co.uk/collections/cocktails
I hope this helps!
Courtney, itison Customer Support, 11:09, 22/02/21
How do you pick the ones you want?
laura, 20:45, 22/02/21
Hi Laura,
Thanks for getting in touch!
You'll be able to select your preferred cocktails when you redeem your voucher online after your purchase.
I hope this helps!
Gillian, itison Customer Support, 09:28, 23/02/21
I received my delivery on Friday. Ordered the 17 cocktails package and they didn’t disappoint! Can you deliver further afield - Bristol?
10:08, 02/03/21
Hi there,
Thanks for getting in touch - I'm glad you enjoyed your cocktails!
I'm happy to let you know UK wide P&P is included in the voucher price.
I hope this helps!
Wallis, itison Customer Support, 10:24, 02/03/21