Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi
What size are the chocolate bars?
Yvonne, 09:09, 07/07/20
Hi Yvonne,
Thanks for getting in touch!
I’m happy to let you know the chocolate bars are 75g each.
I hope this helps!
Wallis, itison Customer Support, 09:38, 07/07/20
Hi Yvonne,
Thanks for getting in touch!
I’m happy to let you know the chocolate bars are 75g each for the chocolate bar tasting set, and the premium gin & chocolate collection set contains one 75g bar, as well as two 20g bars, a miniature gin bottle and salted caramel truffles.
I hope this helps!
Wallis, itison Customer Support, 09:40, 07/07/20
Where do I find the promotional code x
Liz, 19:47, 26/07/20
Hi Liz,
Thanks for getting in touch.
I'm afraid there are no promotional codes available right now but if you would like to discuss this further, you're welcome to contact us directly by emailing support@itison.com and we'll do our best to advise.
I hope this helps.
Jen, itison Customer Support, 08:58, 27/07/20
Please don’t buy this as a gift, the box arrives in an absolute mess! I thought that was just the packaging and there was another box inside - there isn’t! Messaged the company if possible to send another box - they refused! Not good customer service... would not buy from love cocoa again!
lorraine, 10:47, 27/07/20
Hi Lorraine,
Thanks for getting in touch.
I'm truly sorry to hear of your disappointment. To help us rectify this, if you can contact us directly by emailing support@itison.com, we'll do our best to advise.
I hope this helps!
Jen, itison Customer Support, 11:39, 27/07/20