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Are any of the lodges pet free? My son has allergies. Thanks
Nicola, 18:49, 02/03/22
Hi Nicola,
Thanks for getting in touch!
You're welcome to contact Cabin Escapes directly and they'll be happy to advise on pet free lodges.
I hope this helps!
Fiona, itison Customer Support, 10:08, 03/03/22
You can buy the voucher on their website for £519 and the deal for a med week stay is £479, is this correct? Thanks
Jamie, 19:01, 02/03/22
Hi Jamie,
Thanks for getting in touch.
I can confirm that Option 1, which is the 4 night midweek stay, is priced at £479.
This deal is one of our Spotlight features, which allow us to promote what we think are great, local experiences to our members that you otherwise might not discover yourself.
As such, these deals won't always carry a saving, but will always be highlighted as an itison Spotlight, which you can see under the Buy Now button.
Any savings will be noted next to this banner and the price, which you can view prior to purchase.
I hope this helps!
Fiona, itison Customer Support, 10:08, 03/03/22
Does thus break include things like electricity or is that an additional onside payment?
Mandy, 18:04, 04/03/22
Hi Mandy,
Thanks for getting in touch!
I'm happy to let you know gas & electricity is included in the price for this deal.
I hope this helps!
Hannah, itison Customer Support, 08:00, 05/03/22
Is the £100.00 security deposit over and above the price of the voucher
16:34, 08/03/22
Hi there,
Thanks for getting in touch!
I can confirm the £100 security deposit is paid directly to the hotel when booking.
I hope this helps!
Jen, itison Customer Support, 17:32, 08/03/22
Is the security deposit refunded
08:55, 09/03/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm the security deposit is refundable.
To discuss this further before buying a voucher, please contact Cabin Escapes directly and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 10:32, 09/03/22
I have checked the website and they have availability for my dates. However, the deal states email bookings online. Where can I find the email address? When I try and book via their website, it says £588 and not £479.00 for those dates with no option to enter an itison voucher code. Also, how do we pay the £100 refundable deposit to them? Can you please advise if I purchase a voucher how I can book my dates for my selected cabin without missing out.
Garry, 20:17, 22/03/22
Hi Garry,
Thanks for getting in touch!
You'll be able to check availability and make a booking by email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 10:30, 23/03/22
Hi id luke to see if monday 30th May to fri 4th june is available with this offer pls. Thats yhe only date we can do so dont want to book it and it be unavailable
Regards Steph
stephanie, 18:30, 02/04/22
Sorry its fri 3rd june
stephanie, 18:42, 02/04/22
Hi Stephanie,
Thanks for getting in touch!
You'll be able to check availability and make a booking by email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 09:24, 03/04/22
Hi
Is there availability on Monday 20th June 4 night deal ? Also pet friendly?
Thank you
Claire
Claire, 10:06, 24/05/22
Hi Claire,
Thanks for getting in touch!
You'll be able to check availability and make a booking by email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I can confirm 2 well-behaved dogs are permitted free of charge. Any more than 2 dogs incur a supplementary charge of £10 per dog; payable directly to the venue.
I hope this helps!
Courtney, itison Customer Support, 11:24, 24/05/22