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Can you take a dog
Michelle, 08:32, 29/06/21
Hi Michelle,
Thanks for getting in touch!
I'm happy to let you know up to 2 well-behaved dogs can stay free of charge. Any more than 2 dogs incur a supplementary charge of £10 per dog; payable directly.
I hope this helps!
Wallis, itison Customer Support, 08:37, 29/06/21
Hi I’m looking at the Northumberland log cabin with a hot tub break, do you have that availability thank you
Amy, 19:02, 03/07/21
Hi Amy,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 09:34, 05/07/21
Does the cabin have an enclosed outside area to keep my dog safe?
Claire, 10:28, 04/07/21
Hi Claire,
Thanks for getting in touch!
You're welcome to contact Cabin Escapes directly to discuss the grounds and they'll be happy to advise on the suitability of the outside area for your dog.
I hope this helps!
Rachael, itison Customer Support, 09:58, 05/07/21
Is there availability on Monday 2 august to 5th 2 adults 2 kids
17:34, 06/07/21
Hi there,
Thanks for getting in touch!
I'm afraid this voucher can only be used from the 3rd of September and can't be used prior to this date.
I hope this answers your question though.
Wallis, itison Customer Support, 09:32, 07/07/21
Is this dog friendly?
Michelle, 09:50, 19/07/21
Hi Michelle,
Thanks for getting in touch!
I'm happy to let you know up to 2 well behaved dogs can stay free of charge. Any more than 2 dogs incur a supplement of £10 per dog, payable directly to the venue.
I hope this helps!
Gillian, itison Customer Support, 10:05, 19/07/21
Do you have the 3rd of sept available for 3 nights? That’s the only dates I can do
Hazel, 16:33, 22/07/21
Hi Hazel,
Thanks for getting in touch!
You'll be able to check availability and make a booking via email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 16:53, 22/07/21
Hi I hope to share a short break, with my 11 yr old daughter before she starts secondary school! We would love a break with a hot tub. I was looking at Morpeth, however we would consider other areas, also perhaps a mini golf course / segway hire activities and entertainment would be a real treat ! Breakfast and dinner would give me a good rest ! ( recovery from an operation).
Thankyou in advance. We look forward to hearing from you.
Best Regards
Joanna and Evie
Joanne, 22:06, 31/07/21
Hi Joanne,
Thanks for getting in touch!
I'm afraid this voucher is only valid to use from the 3rd of September and can't be used before that date.
I hope this answers your question though.
Wallis, itison Customer Support, 10:07, 02/08/21
Do the cabins have Wi Fi
Ann-Marie, 15:36, 17/08/21
Hi Ann-Marie,
Thanks for getting in touch!
Cabin Escapes has confirmed wi-fi is available in the cabins.
I hope this helps!
Courtney, itison Customer Support, 16:29, 17/08/21
Is 11th October for 4night available for this offer before I purchase it.
Ann-Marie, 14:16, 18/08/21
Hi Ann-Marie,
Thanks for getting in touch!
You'll be able to check availability and make a booking via email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 14:54, 18/08/21
Hi:) we have 2 families with 4
Adults and 3 kids all
Under 6 years
Old and a will be 6 months old by the time we want to stay. So
There are 7 in total, will that be accepted?
Many thanks
Lu
Andrew, 13:01, 07/09/21
Hi Andrew,
Thanks for getting in touch!
This venue is suitable for 2 children and up to 3 adults, or 4 adults with no children.
I hope this answers your question.
Courtney, itison Customer Support, 13:36, 07/09/21
Is this available for Monday 11th October
Debbie, 06:14, 26/09/21
Hi Debbie,
Thanks for getting in touch!
You'll be able to check availability and make a booking by email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 10:05, 27/09/21
Hi- is this suitable for 5 adults?? Thanks
Karen, 10:40, 06/12/21
Hi Karen,
Thanks for getting in touch!
This venue is suitable for 2 children and up to 3 adults, or 4 adults with no children.
I hope this answers your question.
Jen, itison Customer Support, 11:41, 06/12/21
Hi,
Would the voucher be available for a 4 night mid-week break booking for checking in on Monday 21st Feb 22?
It states all options exclude 11 - 28 Feb 22. Can it be bought with a refund made available if the date I need is unavailable?
Gordon, 21:04, 11/02/22
Hi Gordon,
Thanks for getting in touch!
I'm afraid this deal excludes the 11th to the 28th of February, and so can't be used for your chosen dates.
I hope this answers your question though.
Wallis, itison Customer Support, 09:10, 12/02/22