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Do you get Prosecco on a 2 night deal
10:44, 22/08/22
Hi there,
Thanks for getting in touch!
I can confirm that only Option 1, an overnight stay for two with a bottle of Prosecco on arrival and breakfast, includes a bottle of prosecco.
I hope this answers your question!
Caitlin, itison Customer Support, 11:07, 22/08/22
Is parking free?
Henry, 05:09, 01/09/22
Hi Henry,
Thanks for getting in touch!
I'm happy to let you know free parking is available throughout your stay.
I hope this helps!
Lucy, itison Customer Support, 14:29, 01/09/22
How do we book deal it’s saying online but website not shown ?
Mark, 12:47, 01/09/22
Hi Mark,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Grace, itison Customer Support, 15:00, 01/09/22
Is there a weekend surcharge?
17:43, 21/09/22
Hi Lynn,
Thanks for getting in touch.
I can confirm a £20 supplementary charge is required per room for Saturday stays.
I hope this helps!
Lucy, itison Customer Support, 11:09, 22/09/22
How far is this hotel from Town centre and does it have leisure access?
Alice, 20:37, 09/01/23
Hi Alice,
Thanks for getting in touch!
I'm happy to let you know you can view the location of Mercure Dumfries Cargenholm House by visiting https://www.google.co.uk/maps?q=Cargenholm+House,+New+Abbey+Road,+DG2+8ER
I'm afraid this deal does not include leisure access.
I hope this helps!
Caitlin, itison Customer Support, 10:27, 10/01/23