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Is there parking available?
21:08, 19/08/19
Hi there,
Thanks for getting in touch!
I'm afraid there isn't parking available at this hotel.
I hope this answers your question though.
Gillian, itison Customer Support, 07:49, 20/08/19
Have you any availability for this Saturday 9th 2019
03:10, 08/11/19
Hi there,
Thanks for getting in touch!
I can confirm this deal excludes Saturdays.
I hope this answers your question though.
Rachael, itison Customer Support, 09:22, 08/11/19
Are pets allowed
Margaret, 08:20, 03/09/19
Hi Margaret,
Thanks for getting in touch.
I'm afraid pets aren't permitted at this hotel.
I hope this answers your question, though.
Gillian, itison Customer Support, 09:15, 03/09/19
I would like to check availability for certain dates before I purchase the voucher, is there a way I can do so? There seems to be no phone number?
Amanda, 19:03, 04/09/19
Hi Amanda,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Glasgow directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:37, 05/09/19
When I book it, how do I choose the night I want to book and what happens if that night is not available, do I get a refund?
Thanks
John, 19:31, 11/09/19
Hi John,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Glasgow directly on 0844 815 9025 and they'll be happy to discuss. You'll then be able to make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:33, 12/09/19
Keeps asking me for issue number,I have visa ?
10:59, 13/09/19
Hi there,
Thanks for getting in touch!
I can confirm you shouldn't have to enter an issue number at our checkout - you'll only ever be asked for your card number, the name on your card, the expiry date and the CV2 number on the back.
If you're still struggling to place an order, you're welcome to give us a call on 0141 223 8843.
I hope this helps!
Gillian, itison Customer Support, 11:10, 13/09/19
Hi so it’s £69 for 1 night b@b. With bottle wine then if I wanted to stay 2 nites it’s £22 extra.
I’d like to book for Friday 6/12/19-8/12/19. Is this available for 4 people.
18:26, 25/09/19
Hi there,
Thanks for getting in touch!
I'm afraid this deal excludes Saturdays, but if you'd like to check their availability for other days before buying a voucher, please contact Mercure Glasgow directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 08:51, 26/09/19
What dates is this for pleased
22:21, 03/10/19
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Monday 23rd December 2019, Sunday to Friday, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 08:51, 04/10/19
Can I get 2 nights just b&b? Tues/wed 15/17 Oct
Gerald, 12:38, 09/10/19
Hi Gerald,
Thanks for getting in touch!
I'm afraid it's not possible to reduce the cost of our 2 night stay voucher by, for example, not taking the bottle of wine - the price is set at £135.
To check their availability before buying a voucher, please contact the Mercure Glasgow directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 13:53, 09/10/19
Is there a supplement for a 13 year old ?
18:57, 29/10/19
Hi there,
Thanks for getting in touch!
I'm afraid there isn't an option to bring children over 5 with this particular deal, but you're welcome to contact Mercure Glasgow directly 0844 815 9025 to discuss this further and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 09:47, 30/10/19
Is there a car park at this hotel?
Fowkes, 15:17, 01/11/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know there is an onsite car park here. You're welcome to contact Mercure Glasgow on 0844 815 9025 directly and they'll be happy to advise further.
I hope this helps!
Gillian, itison Customer Support, 16:07, 01/11/19
Hi is there wheel chair access? Would like to book my auntie & carrier away 4 nyt x
19:57, 03/11/19
Hi there,
Thanks for getting in touch.
I can confirm wheelchair access available at this venue.
I hope this helps!
Jen, itison Customer Support, 20:09, 03/11/19
I’m trying to book a 2 night stay on January 8th and 9th for myself and my 2 sisters. Is there anyway we could book a family room for 3 people?
Anna, 14:40, 12/11/19
Hi Anna,
Thanks for getting in touch!
I'm afraid our vouchers are for two people only.
I hope this answers your question though.
Gillian, itison Customer Support, 14:42, 12/11/19