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Hi i ordered the 5 christmas tin set for £19. I tried to enter the code in but its not working
lisa, 20:19, 20/11/19
Hi Lisa,
Thanks for getting in touch although I'm sorry to hear your code doesn't seem to be working.
If you haven’t already, I’d recommend copying and pasting the code directly from your voucher to make sure it matches exactly.
If it still doesn’t work, just let us know at support@itison.com and we're happy to investigate this further.
I hope this helps in the meantime.
Rachael, itison Customer Support, 09:35, 21/11/19
Hi. I placed an order on Saturday 30th November to be delivered to my home but the details are not on my orders and no confirmation seems to be on my orders page. Can you confirm you received my order.
Regards Pauline Haggerty.
Pauline, 14:43, 04/12/19
Hi Pauline,
Thanks for getting in touch!
You're welcome to give Shearer Candles a call directly on 0141 357 1707
and they'll be happy to provide further details about the shipping of your order.
I hope this helps!
Gillian, itison Customer Support, 14:45, 04/12/19