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Can I buy it for a Christmas present?
Which means they wouldn’t book on it until the new year, or might there be no availability?
Regards
Karen
Karen, 13:06, 14/10/19
Hi Karen,
Thanks for getting in touch!
You can buy this voucher to give as a Christmas gift, but it is worth keeping in mind that other people will likely be booking up in the meantime.
I hope this helps!
Gillian, itison Customer Support, 13:15, 14/10/19
I need a full refund on the gin Masterclass for two please. I bought it two weeks ago as a present for my partner. They were terrible to contact and didn’t get back to me despite several emails (there is no contact telephone number) and when we turned up last night at 5 o clock for our “masterclass”, the bar was shut. I got a facebook message (after I contacted them) to say they had a flood and couldn’t open, but there were posts on their facebook page to say they would be open at 7pm to the public. Its an absolute scam. I need to be reimbursed ASAP!
Kate, 08:43, 02/11/19
Hi Kate,
I'm really sorry your experience wasn't what you'd expected, as we’d always hope you have a great time using our vouchers.
If you'd like us to investigate this further you're welcome to get in touch with our support team at support@itison.com
Rachael, itison Customer Support, 12:07, 02/11/19
How do you know if they ha e availability for your required date - if you can’t contact them ?
Jacqui, 14:17, 09/11/19
Hi Jacqui,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 15:19, 09/11/19
Hi
How big are the drinks if you only have 1 hour to drink 4 drinks?
Tracey, 18:06, 02/12/19
Hi Tracey,
Thanks for getting in touch!
We're currently looking into this for you and I'll be back in touch as soon as I have more information.
Courtney, itison Customer Support, 16:08, 04/12/19
Hi Tracey,
Thanks for your patience!
I can confirm you'll receive 3 x 25ml measures of gin in a G&T and 1 cocktail of your choice.
The interactive part takes 1 hour but you're more than welcome to stay for longer to finish your drinks once the masterclass is over.
I hope this helps!
Courtney, itison Customer Support, 17:25, 04/12/19
Hi I’d like to book this for 27.12.19 for x2 4.30pm. Please can you tell me if they have availability before I commit to purchase. Thanks.
Cecille, 22:03, 16/12/19
Hi Cecille,
Thanks for getting in touch!
You'll be able to check availability and make a booking via email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:23, 17/12/19