Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Hi there can this not be used in the media city one?
Amy, 07:33, 20/12/18
Hi Amy,
Thanks for getting in touch.
I can confirm this deal is for The Botanist, Deansgate location only.
I hope this answers your question.
Rachael, itison Customer Support, 09:38, 20/12/18
Hi I just bought two vouchers.
I thought I needed 2 vouchers for 2 people but I think I bought enough for 4 people - is that right??
Jeanette, 10:23, 20/12/18
Hi Jeanette,
Thanks for getting in touch!
I can confirm you have purchased two vouchers for two people. If this means one of your vouchers are no longer suitable just drop our customer support team a line at support@itison.com or give us a wee ring on 0141 223 8843 by 03/01/18.
I hope this helps!
Rachael, itison Customer Support, 10:52, 20/12/18
What is the choice of gins and what measure please? Thank you
Angela, 07:29, 21/12/18
Hi Angela,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for a 25ml measure and all gins.
You're welcome to view the gin list by heading to http://thebotanist.uk.com/locations/deansgate-manchester/menus/cocktail-menu
I hope this helps!
Rachael, itison Customer Support, 09:53, 21/12/18
Hi,
Do we get to choose which items we want on the deli board or is it decided for us? The voucher small print states "No vegetarian, gluten / wheat free options available" but on the normal restaurant menu there are enough vegetarian items available on the deli board section to be completely meat-free if we so wished.
Anne, 23:16, 15/02/19
Hi Anne,
Thanks for getting in touch!
I can confirm with this deal you’ll share a deli board featuring a delicious selection of meat, cheese and vegetables like spicy sausage rolls, prosciutto, salt and pepper whitebait, roast sweet potato quinoa and camembert with sun-dried tomatoes. You're welcome to discuss further any dietary requirements directly with The Botanist and they'll be happy to advise further.
I hope this helps!
Rachael, itison Customer Support, 10:51, 17/02/19