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How does a deal for Barony Castle work when states only valid for 7 days and yet is available till 31/3/20 ??
Would like to buy as a gift
Helen
Helen, 08:56, 18/12/19
Hi Helen,
Thanks for getting in touch!
Where a deal says "valid 7 days" this simply means it can be used all 7 days of the week (subject to potential supplements) until the stated expiry date.
I hope this helps!
Gillian, itison Customer Support, 09:18, 18/12/19
Can I purchase a 2 night stay as a gift for Rox hotel ?
Helen, 08:58, 18/12/19
Hi Helen,
Thanks for getting in touch!
We are only offering vouchers for a 1 night stay, but multiple vouchers can be bought as gifts and used on consecutive nights, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:17, 18/12/19
Is there car parking at the hotel in Aberdeen
Pat, 13:17, 18/12/19
Hi Pat,
Thanks for getting in touch!
The Rox Hotel has confirmed there is no on-site parking, but they offer a £6 discount for the local NCP which is a 5-minute walk away.
I hope this helps!
Courtney, itison Customer Support, 13:34, 18/12/19
How do you actually use this deal after purchase?
Cara, 23:14, 28/12/19
Hi Cara,
Thanks for getting in touch!
Once you've bought this deal you'll receive a unique voucher with full booking instructions.
I hope this helps!
Courtney, itison Customer Support, 09:41, 29/12/19
Can I use this voucher for tonight
Louise, 10:29, 30/12/19
Hi Louise,
Thanks for getting in touch!
To check their availability for tonight before buying a voucher, please contact The Rox Hotel directly and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 11:04, 30/12/19
Can I use this voucher for tonight
Louise, 10:29, 30/12/19
Hi Louise,
Thanks for getting in touch!
To check their availability for tonight before buying a voucher, please contact The Rox Hotel directly and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 11:04, 30/12/19
I am confused with the Rox Hotel deal Aberdeen it says “valid for 7 days”
I want to purchase it now and book for 30th January 2020! is this possible with the offer?
Linda Bain
17:20, 30/12/19
Hi Linda,
Thanks for getting in touch!
I'm sorry for any confusion, but I can confirm these vouchers are valid to uses 7 days a week; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 17:30, 30/12/19
At the Rox Hotel Aberdeen is there on-site parking?
20:45, 05/01/20
Hi there,
Thanks for getting in touch!
The Rox Hotel has confirmed there is no on-site parking, but they offer a £6 discount for the local NCP which is a 5-minute walk away.
I hope this helps!
Rachael, itison Customer Support, 09:14, 06/01/20
Is it possible for one person to book this deal?
Dorothy, 19:20, 09/01/20
Hi Dorothy,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact The Rox Hotel directly on 01224 212224 to discuss the possibility and cost of using your voucher for single occupancy and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:08, 10/01/20