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Luxury Tigerlily stay, Edinburgh

125 George Street, Edinburgh, EH2 4JN

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Luxury Tigerlily stay, Edinburgh Luxury Tigerlily stay, Edinburgh Luxury Tigerlily stay, Edinburgh Luxury Tigerlily stay, Edinburgh

Overnight stay for two with breakfast, a bottle of Prosecco and restaurant credit at award-winning 4* Tigerlily; listed as one of the world’s coolest places to stay by Conde Nast Traveller - save up to 51%

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Questions and answers

Would you have availability on fri 20th sept for this deal?

08:23, 27/08/19

Hi there,

Thanks for getting in touch!

I can confirm this voucher is valid from Tue 1 Oct 2019 so I'm afraid it won't be accepted in September.

I hope this helps though.

Rachael, itison Customer Support, 09:18, 27/08/19

Sorry i meant November

16:20, 23/09/19

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Tigerlily directly on 0131 225 5005 and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 16:27, 23/09/19

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I have a birthday code but it won’t accept it for this deal. Is there a limit for using said code ?

Janice, 08:59, 27/08/19

Hi Janice,

Thanks for getting in touch!

I can confirm your birthday discount still has validity and should still work.

To see if we can help more though, please contact us by calling 0141 223 8843 or drop us a line at [email protected]

I hope this helps!

Jen, itison Customer Support, 09:27, 27/08/19

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Hi! If hotel doesn’t have the dates I want can I get a refund?

Gina, 09:00, 27/08/19

Hi Gina,

Thanks for getting in touch!

I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase.

I hope this helps!

Rachael, itison Customer Support, 09:20, 27/08/19

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How to I redeemed the tiger lily voucher as think if you send an email it may have gone to an old email address I no longer have
I need to book it ASAP to make sure I get the date I require. Thanks

Linda, 11:57, 27/08/19

Hi Linda,

Thanks for getting in touch.

I can see your voucher for Tigerlily on your account but if you could contact us by either calling us on 0141 223 8843 or drop us a line at [email protected] and we'll be able to have a look into that for you.

I hope this helps!

Jen, itison Customer Support, 12:25, 27/08/19

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Can I book an extra night & how much would it cost. Thankyou

Barbara, 13:18, 27/08/19

Hi Barbara,

Thanks for getting in touch!

I'm happy to let you know your stay can be extended for a night for a supplementary charge. You're welcome to give Tigerlily a call directly on 0131 225 5005 and they'll be happy to advise further.

I hope this helps!

Gillian, itison Customer Support, 13:27, 27/08/19

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Would this voucher be available on Saturday 12 th October?

denise, 14:41, 27/08/19

Hi Denise,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Tigerlily directly on 0131 225 5005 and they'll be happy to discuss.

I hope this helps!

Courtney, itison Customer Support, 14:45, 27/08/19

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Hi there, does staying at the hotel include access to the nightclub?

19:25, 27/08/19

Hi there,

Thanks for getting in touch!

Tigerlily has confirmed all hotel guests receive complimentary passes to Lulu night club.

I hope this helps!

Courtney, itison Customer Support, 13:56, 28/08/19

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What is the cancellation policy

Hilary, 20:57, 27/08/19

Hi Hilary,

Thanks for getting in touch!

I can confirm you risk forfeiting your voucher if you cancel within 24 hours of your booking.

I hope this helps!

Courtney, itison Customer Support, 08:27, 28/08/19

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Thinking of purchasing for my daughter & partner but they have a 1 year old. Can a baby stay too ?

Tracy, 15:32, 28/08/19

Hi Tracy,

Thanks for getting in touch!

I can confirm a max of 1 child is permitted at a supplementary charge; please discuss directly with the hotel.

I hope this helps!

Rachael, itison Customer Support, 15:47, 28/08/19

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I’ve booked into hotel for an overnight stay can I use this voucher thanks

Marion, 18:24, 28/08/19

Hi Marion,

Thanks for getting in touch!

I’m happy to let you know this voucher can be used from Tuesday the 1st of October 2019 until Monday the 23rd of December 2019, Sundays to Fridays; subject to availability. Please note the voucher excludes Saturdays in October, November & December 2019, and excludes Thursdays to Saturdays in December 2019.

To check the possibility of using a voucher for your stay before buying a voucher, please contact Tigerlily directly on 0131 225 5005 and they'll be happy to discuss.

I hope this helps!

Wallis, itison Customer Support, 08:03, 29/08/19

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Can we swoop the bottle of prosecco for cocktails

Johanne, 19:03, 28/08/19

Hi Johanne,

Thanks for getting in touch!

I'm afraid the bottle of prosecco can't be substituted for other drinks.

I hope this answers your question though.

Wallis, itison Customer Support, 08:00, 29/08/19

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Hi,

if I buy this, how would the booking process work? Would it be through the Tigerlily website? As have a specific date in mind and if that date isn't available I wouldn't get it

Many thanks

Robin, 12:15, 30/08/19

Hi Robin,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Tigerlily directly on 0131 225 5005 and they'll be happy to discuss.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Courtney, itison Customer Support, 12:26, 30/08/19

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Can we book via email? Can the restaurant credit be used for room service/drinks?

04:05, 03/09/19

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I'm happy to confirm your restaurant credit can be used against all food, whether that be in the restaurant or room service, but it can't be used on drinks.

I hope this helps!

Gillian, itison Customer Support, 09:49, 03/09/19

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Hello,

When does the deal to buy the voucher run out?

Thanks

Laura

Laura, 01:50, 09/09/19

Hi Laura,

Thanks for getting in touch!

I'm happy to let you know this voucher will be available to buy for the next couple of days, subject to availability.

I hope this helps!

Jen, itison Customer Support, 09:25, 09/09/19

REPLY

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How do you book for a specific date. I want to know before I buy there is availability as it’s for a birthday.

09:44, 12/09/19

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Tigerlily directly on 0131 225 5005 and they'll be happy to discuss.

I hope this helps!

Jen, itison Customer Support, 10:21, 12/09/19

REPLY

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Do you have 24 th November for 2 nights for 2 adults please

16:20, 23/09/19

Hi there,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Tigerlily directly on 0131 225 5005 and they'll be happy to discuss.

I hope this helps!

Gillian, itison Customer Support, 16:26, 23/09/19

REPLY

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Would this be valid for an overnight stay on Sunday the 22nd of December ?

Paige, 20:58, 24/09/19

Hi Paige,

Thanks for getting in touch!

I'm happy to confirm this date isn't excluded from our offer, but all dates are subject to availability.

To check their availability before buying a voucher, please contact Tigerlily directly on 0131 225 5005 and they'll be happy to discuss.

I hope this helps!

Courtney, itison Customer Support, 09:19, 25/09/19

REPLY

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Hi there was wondering if this voucher would be able to be used on the 13-15th December. I know it’s a busy period so just asking before I buy x

13:48, 02/10/19

Hi there,

Thanks for getting in touch!

I can confirm this deal excludes Thursday - Saturday in Dec 2019.

i hope this answers your query though.

Rachael, itison Customer Support, 15:36, 02/10/19

REPLY

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

Overnight stay for two with bottle of Prosecco, £20 restaurant credit and breakfast

Small print

Voucher is valid from Tue 1 Oct 2019 until Mon 23 Dec 2019, Sun - Fri; subject to availability.

Excludes Saturdays in Oct, Nov & Dec 2019. Excludes Thursday - Saturday in Dec 2019.

A supplementary charge of £29 is required for Friday stays; payable directly to hotel.

Advance booking required. Voucher must be booked by Fri 29 Nov 2019 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 24 hours of your booking.

Multiple voucher purchases permitted.

Multiple vouchers cannot be used on consecutive nights.

Check-in 3pm, check-out 11am.

Classic double or twin room available.

Rooms can be upgraded for a supplementary charge from £29 per room per night; payable directly to hotel.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Includes a bottle of Prosecco; alcohol can be replaced with a soft drink.

£20 restaurant voucher per couple is valid to use on the full menu. Vegetarian and gluten/wheat free options are available; please discuss directly with hotel.

Max of 1 child permitted at a supplementary charge; please discuss directly with hotel.

No pets permitted.

No wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Tigerlily
  • 125 George Street, Edinburgh,
    EH2 4JN
  • Tel: 0131 225 5005
  • Website