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Can I ask that you remove this offer as it is not up to your usual standard. A friend bought me this as a present and we went on Saturday. The food was the worst we have ever tasted. The sandwiches were stale and when we asked for fresh ones they refused. The scones were so stale they shattered when we cut them and we were given one pot of tea between two. The service was appalling. A manager refused to speak to us when we asked to see him and the whole place was shabby.
Not your usual itison .......
Vicki, 23:20, 05/11/19
Hi Vicki,
Thanks for getting in touch.
I'm really sorry to hear this and I've passed your feedback on to the relevant team for their information.
I hope this helps.
Gillian, itison Customer Support, 09:10, 06/11/19