Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Can you book a specific day
Susan, 08:36, 01/11/18
Hi Susan,
Thanks for getting in touch.
The voucher can be used from 1st November 2018 until the 12th April 2019, 7 days a week between 10am – 5pm; subject to availability.
If you've a particular date or day in mind we'd encourage you to book asap and ideally within our 14 day refund period to avoid disappointment.
I hope this helps!
Jenny, itison Customer Support, 09:13, 01/11/18
Hi, is a 7 year old allowed into the attraction (says 8+ in details) and do I need a ticket for them ?
Leanne, 10:09, 05/01/19
Hi Leanne,
Thanks for getting in touch.
I can confirm this deal is suitable for ages 8+ only and every person requires a ticket for entry.
I hope this answers your query.
Rachael, itison Customer Support, 11:29, 05/01/19
Hi
Wondering if there is a limit on the amount of vouchers I could purchase at one time, would be looking to use ten vouchers against ticket prices dependent on Dungeons having availability
thank you
17:10, 25/02/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know multiple voucher purchases are permitted for this offer, so you're welcome to buy 10 vouchers.
I hope this helps.
Ruth, itison Customer Support, 17:19, 25/02/19
Many thanks for swift reply :)
17:22, 25/02/19