Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Do I purchase tickets here & then select the seats on the Lowry website and purchase via their website?
22:26, 27/10/19
Hi there,
Thanks for getting in touch!
itison tickets must be exchanged at the box office from 12noon - 1.30pm for the matinee performance and 5.30pm - 7pm for evening performances.
I hope this helps!
Courtney, itison Customer Support, 09:16, 28/10/19
How do we go around selecting our seats?
Keesha, 00:48, 28/10/19
Hi Keesha,
Thanks for getting in touch!
Your exact seats will be confirmed when you exchange your itison tickets on the day of the performance.
itison tickets must be exchanged at the box office from 12noon - 1.30pm for the matinee performance and 5.30pm - 7pm for evening performances.
I hope this helps!
Wallis, itison Customer Support, 09:28, 28/10/19
How do we go around selecting our seats?
Keesha, 00:48, 28/10/19
Hi Keesha,
Thanks for getting in touch!
Your exact seats will be confirmed when you exchange your itison tickets on the day of the performance.
itison tickets must be exchanged at the box office from 12noon - 1.30pm for the matinee performance and 5.30pm - 7pm for evening performances.
I hope this helps!
Wallis, itison Customer Support, 09:28, 28/10/19
So potentially the seats could be anywhere and potentially really bad ones??
09:38, 28/10/19
Hi there,
Thanks for getting in touch!
I'm happy to confirm these tickets are valid for either the stalls or the circle, but you're welcome to contact The Lowry to discuss this further.
I hope this helps!
Wallis, itison Customer Support, 10:10, 28/10/19
I've just purchased this and realised too late we don't get our seats confirmed until on the day. So is there a chance we will be seated separately? This is not an option as we are taking our 3 year old and would not want to go if there is a chance that any of us are seated apart.
Danielle, 11:11, 31/10/19
Hi Danielle,
Thanks for getting in touch!
Your seats will be confirmed when you exchange your itison tickets at the box office from 12noon - 1.30pm for the matinee performance and 5.30pm - 7pm for evening performances. We'd always recommend arriving as early as possible to avoid disappointment, but I've never heard of customers not being seated together.
I hope this helps!
Gillian, itison Customer Support, 11:47, 31/10/19
Hi, are there any matinee tickets available? I'd love to take my boys, but this finishes too late for them.
Karen, 19:46, 31/10/19
Hi Karen,
Thanks for getting in touch.
I'm afraid we don't have matinee tickets available for Circus 1903.
I hope a more suitable event comes up soon though.
I hope this answers your question!
Jen, itison Customer Support, 20:00, 31/10/19
It says can print tickets off but then says have to be picked up between 5 30 and 7 00. Can you clarify what I have to do please
Jacqueline, 00:43, 07/11/19
Hi Jacqueline,
Thanks for getting in touch!
I can confirm itison tickets can be presented on a mobile device or printed for redemption; please show your ticket on arrival.
Advance ticket collection is required. itison tickets must be exchanged at the box office from 12noon - 1.30pm for the matinee performance and 5.30pm - 7pm for evening performances.
I hope this helps!
Rachael, itison Customer Support, 09:14, 07/11/19
Hi
I want to purchase 5 tickets will they be together?
Thanks
09:19, 15/11/19
Hi there,
Thanks for getting in touch!
Your seats will be confirmed when you exchange your itison tickets at the box office from 12noon - 1.30pm for the matinee performance and 5.30pm - 7pm for evening performances. We'd always recommend arriving as early as possible to avoid disappointment, but I've never heard of customers not being seated together.
I hope this helps!
Courtney, itison Customer Support, 09:48, 15/11/19