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Hi.
I’ve just noticed that the 3 tickets I’ve bought for this event on Nov 24th are for the 12pm slot. I have just found out the at the day is split between 2 sessions 12pm & 3pm. So Could I request the tickets to be valid 3pm slot by any chance ??
Kind regards Justin.
justin, 10:34, 14/11/19
Hi Justin,
Thanks for getting in touch!
I’m afraid we can’t exchange event tickets, but I’m happy to let you know they are transferable between people. If you can’t use them on this day yourself, you’re welcome to perhaps give them to a friend or family member to use instead.
I'm sorry I can't be of more help here, but I hope this answers your question.
Gillian, itison Customer Support, 11:08, 14/11/19