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Hi I was wondering if I could add a full day's use of the leisure facilities on one of the days of the 2 night stay option and if so how much that would cost
Alena, 15:59, 26/09/22
Hi Alena,
Thanks for getting in touch.
I'm afraid this particular deal only includes 1 hours use of leisure facilities. You're welcome to contact the Macdonald Old England Hotel & Spa directly on 0344 879 9144 to discuss the possibility and cost of extending the leisure facilities.
I hope this helps.
Lucy, itison Customer Support, 17:13, 26/09/22
Hi how much would it be to upgrade to a family room for one night and include dinner? Also, would the children be able to use the spa facilities too and is it included on the deal? What age would they have to be? Thanks
Sharon, 10:12, 10/12/22
Hi Sharon,
Thanks for getting in touch.
To discuss the possibility and cost of upgrading to a family room, please contact the Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to advise. Just make sure to mention that you'll be using an itison voucher.
I'm happy to confirm that spa treatments are suitable for those over 16 years of age only.
I hope this helps!
Caitlin, itison Customer Support, 11:44, 10/12/22
Hi, I’d like to book this but for 3 people. Are there family rooms and if so what would the cost be?
09:56, 03/02/23
Hi there,
Thanks for getting in touch.
To discuss the possibility and cost of upgrading to a family room, please contact the Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to advise. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Caitlin, itison Customer Support, 10:35, 03/02/23