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Hi we are wondering if able to book between 6-13th April? I see there is an option to pay a supplement? We are looking for any 2 nights over this period
Alica, 09:35, 12/01/20
Hi Alica,
Thanks for getting in touch!
I'm afraid the 3rd - 25th April are excluded dates for this deal, so you wouldn't be able to book from the 6th - 13th.
I'm really sorry if this means the deal is no longer suitable for you, but I hope this answers your question.
Gillian, itison Customer Support, 11:19, 12/01/20
Hi, we are an extended family and would require 2 lodges around early April. Also there would be 1 small dog (non casting) in each lodge. Is this ok for your itison offer?
10:31, 12/01/20
Hi there,
Thanks for getting in touch!
I'm afraid pets aren't permitted at this venue.
I hope this answers your question, though.
Gillian, itison Customer Support, 11:22, 12/01/20
Hi are the lodges stand alone or part of a block including other lodges?
Baz, 13:57, 12/01/20
Hi Baz,
Thanks for getting in touch!
For more information on the location of the lodges, please contact Duchally Country Estate directly on 01764 663 071 who will be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 14:17, 12/01/20
Hi. I can see the voucher is valid until 6 May 2020. Does this mean you could arrive on 6 May, or does the stay need to be complete by that date? Thanks!
Nicola, 14:01, 12/01/20
Hi Nicola,
Thanks for getting in touch!
I'm happy to let you know the last day this voucher can be booked for arrivals is the 6th of May.
I hope this helps!
Wallis, itison Customer Support, 14:17, 12/01/20
Can vegan options be provided for breakfast?
Susan, 14:18, 12/01/20
Hi Susan,
Thanks for getting in touch!
To check the possibility of a vegan welcome breakfast pack, please contact Duchally Country Estate directly on 01764 663 071 who will be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 14:19, 12/01/20
Rubbish that so many dates are excluded especially in a resort that is very child orientated!
20:40, 12/01/20
Hi there,
Thanks for getting in touch.
I'm sorry if this deal isn't personally suitable for you, but I hope you're able to find another offer!
Courtney, itison Customer Support, 09:24, 13/01/20
Interested in this offer for a girlie breakaway. Does the rooms have twin beds. Only seen a double in one of the photos
Many thanks
Doreen Ellison
Doreen, 22:11, 12/01/20
Hi Doreen,
Thanks for getting in touch!
I'm happy to confirm 1 twin room is included in the lodge. You're welcome to discuss this further directly with Duchally Country Estate on 01764 663 071
I hope this helps!
Courtney, itison Customer Support, 09:23, 13/01/20
What would it cost for three nights on this deal
17:05, 13/01/20
Hi there,
Thanks for getting in touch!
Our vouchers are for two nights only, but you're welcome to contact Duchally Country Estate directly on 01764 663 071 to discuss the possibility and cost of adding a third night to your booking and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 17:29, 13/01/20
How many bedrooms are there.
jackie, 17:44, 14/01/20
Hi Jackie,
Thanks for getting in touch!
I can confirm this deal is for a three bedroom lodge which sleeps up to eight.
I hope this helps!
Rachael, itison Customer Support, 09:29, 15/01/20
Can you tell me if there would be a cot for a 15 month old available please? Many thanks.
Joyce, 08:26, 15/01/20
Hi Joyce,
Thanks for getting in touch!
To discuss the availability of a cot, please contact Duchally Country Estate directly on 01764 663 071 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:15, 15/01/20
Hi I was looking to book the 18th - 19th March are these dates still available?
Than you.
Patricia, 10:43, 21/01/20
Hi Patricia,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Duchally Country Estate directly on 01764 663 071 and they'll be happy to discuss.
I hope this helps!
Jen, itison Customer Support, 11:19, 21/01/20