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Are we able to take our dogs to the observatory experience? Also would we still be able to have the 8 course tasting menu ie can we take the dogs into the restaurant? Thanks
17:25, 07/12/17
Hello,
Thanks for getting in touch.
A maximum of 2 dogs are permitted in a pet friendly room at a supplementary charge of £10 per night; payable directly to hotel. Full information on their pet policy can be viewed at https://www.battlesteads.com/hotel/dog-friendly-rooms and the hotel are happy to discuss where the dogs are permitted within the hotel directly on 01434 230 209.
Enjoy your stay!
Jenny, itison Customer Support, 17:37, 07/12/17
Would my room have an en suite facility
Karen, 13:00, 17/12/17
Hi Karen,
Thanks for getting in touch!
You can find out more about the rooms by heading to https://www.battlesteads.com/hotel/rooms.
I hope this helps!
Gillian, itison Customer Support, 13:27, 17/12/17
Does it only apply to the standard double room and standard twin rooms? Not the ground floor double or single bedrooms?
Lucy, 22:16, 08/01/18
Hi Lucy,
Thanks for getting in touch.
The voucher is valid to use for a double or twin standard room - rooms can be upgraded for a supplementary charge; subject to the hotels availability and charges - you're welcome to discuss your request directly with the hotel prior to purchase.
I hope this helps!
Jenny, itison Customer Support, 09:02, 09/01/18
What dates are available for this deal
Elaine, 19:24, 16/01/18
Hi Elaine,
Thanks for your question.
The voucher is valid to use until the 30th of March 2018, 7 days a week; subject to availability.
All bookings should be secured by the 9th of March.
I hope this helps!
Jenny, itison Customer Support, 09:06, 17/01/18
How accessible is the hotel if using public transport?
Mrs, 13:40, 25/01/18
Hi there,
Thanks for getting in touch!
For more information on the exact location of the hotel, you're welcome to pop over to https://www.battlesteads.com/find-us.
I hope this helps!
Ruth, itison Customer Support, 14:07, 25/01/18
Does the voucher need to be used before the 31st March?
18:25, 25/01/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid until Friday 30th March 2018, so would need to be used for a stay on or before this date.
I hope this helps!
Ruth, itison Customer Support, 09:05, 26/01/18
Do you have family rooms available ?
Dar, 05:50, 26/01/18
Hi Dar,
Thanks for getting in touch!
I'm happy to let you know this voucher is valid for a double or twin standard room, but rooms can be upgraded for a supplementary charge.
To discuss the possibility of this and the cost involved, you're welcome to give Battlesteads Hotel & Restaurant a wee call on 01434 230 209 and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 09:34, 26/01/18