UK delivery - from £6.95 P&P
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If I bought more than one A3 framed print, would the post and packing cost be per print? Thanks.
Selena, 19:11, 13/01/21
Thanks for getting in touch.
I can confirm P&P is charged per item, so two vouchers would incur two postage charges.
I hope this answers your question, though.
Courtney, itison Customer Support, 09:38, 14/01/21
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A2, does the canvas come stretched on a frame or has to be done on receipt?
The A3 size, is there a choice of frame?
Anne, 12:12, 20/01/21
Thanks for getting in touch!
I can confirm all prints are professionally hand stretched and positioned onto the frame and supplied with plastic spacer bar inserts.
I can confirm you can choose your frame when editing your picture.
I hope this helps!
Jen, itison Customer Support, 13:52, 20/01/21
Ordered 2 prints 12th January and still waiting . I tried calling number and got message box, sent email no reply .
Please organise a refund for me
I'm really sorry to hear your order is taking longer to arrive than expected. I'd recommend contacting [email protected] directly and they'll be able to check the status of your order.
If you're still having trouble please email [email protected] and we'll be happy to lend a hand.
Courtney, itison Customer Support, 11:00, 12/02/21
Try visiting our Help Centre for help, or
email us at [email protected] and we'll be happy to help.
Voucher is valid until Sun 28 Feb 2021; subject to availability.
Orders must be made at least 24 hours before the expiry date or you risk forfeiting your voucher.
Online orders only.
Multiple voucher purchases permitted; one voucher per transaction.
Colour House website isn't compatible with iPads or other tablets, please use desktop PC.
Delivery time: 5-10 working days approx (up to 14 days during busier periods). This may vary due to COVID-19 restrictions.
Options 1 and 3-6: P&P cost: £6.95 delivery charge applies for UK mainland addresses.
Options 2 & 7: P&P cost: £7.95 delivery charge applies for UK mainland addresses.
Multiple vouchers cannot be combined to apply postage or additional extras at redemption stage.
Refund will be offered within 14 days of receipt only if product is faulty.
Voucher is not exchangeable for cash or valid with any other offers, products or services.
Images are for illustrative purposes only.