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Good morning we have two small dogs will they be allowed
Steve, 10:17, 13/02/20
Hi Steve,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £15 per night; payable directly to the venue.
I hope this helps!
Courtney, itison Customer Support, 10:20, 13/02/20
With option 1 could we bring our 4yr old son? He would share our bed??
Julia, 13:09, 13/02/20
Hi Julia,
Thanks for getting in touch!
I'm happy to let you know you're welcome to bring children along, and they'll be included in the overall head count.
I hope this helps!
Gillian, itison Customer Support, 13:36, 13/02/20
If I buy a voucher but can't book my preferred dates, would it be possible to get a refund?
Danielle, 09:38, 23/02/20
Hi Danielle,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 11:08, 23/02/20
Is there WiFi in Rosewall Cottage?
19:34, 27/02/20
Hi there,
Thanks for getting in touch!
I can confirm WiFi is available at Rosewall Cottage.
I hope this helps!
Rachael, itison Customer Support, 09:33, 28/02/20
Can I check availability before making a payment?
Cheryl, 17:29, 03/07/20
Hi Cheryl,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 10:42, 04/07/20