10/18 Windsor Street, EH7 5JR
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Are dogs able to stay?
Claire-Jayne, 06:59, 27/03/21
Hi Claire-Jayne,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Wallis, itison Customer Support, 10:08, 27/03/21
Can I just make sure this deal is available for Saturday bookings during August? Thank you
08:24, 31/03/21
Hi there,
Thanks for getting in touch!
Yes, you are welcome to use your voucher on a Saturday during August, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 08:43, 31/03/21
What date does this offer end
Andrina, 15:27, 31/03/21
Hi Andrina,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Thursday 30th September 2021, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 15:59, 31/03/21
Hi what are the exclusion dates for the Cairn hotel as the dates advertised on the voucher are in the past.. Dec Jan 2021 .
Thank you
Mandy, 17:24, 31/03/21
Hi Mandy,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used until Thursday the 30th of September 2021 and can be used 7 days a week; subject to availability.
I hope this helps!
Wallis, itison Customer Support, 17:31, 31/03/21
Hi, would the voucher twice to book 2 night?
Corrine, 18:56, 31/03/21
Hi Corrine,
Thanks for getting in touch!
I'm afraid multiple vouchers cannot be used on consecutive nights.
I hope this answers your question though.
Wallis, itison Customer Support, 09:25, 01/04/21
When is the hotel open can I book for the 1st of may
Cathy, 09:11, 06/04/21
Hi Cathy,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Cairn Hotel Edinburgh directly on 0131 557 0175 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:33, 06/04/21
Do you have a room available for Sunday 27 June for 2 guests?
Kate, 12:07, 05/05/21
Hi Kate,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Cairn Hotel Edinburgh directly on 0131 557 0175 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 12:18, 05/05/21
Is there an extra charge for Saturday booking?
Jodie, 22:04, 13/05/21
Hi Jodie,
Thanks for getting in touch!
I can confirm there is no supplementary charge for a weekend stay.
I hope this helps!
Jen, itison Customer Support, 10:09, 14/05/21
Do u cater for vegans thanks
10:28, 15/05/21
Hi there,
Thanks for getting in touch!
To check if vegan options are available for this deal, just contact the Cairn Hotel Edinburgh on 0131 557 0175 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:54, 17/05/21
Are there single bed rooms available?
Gina, 21:36, 20/05/21
Hi Gina,
Thanks for getting in touch!
I can confirm this deal is valid for a standard double or twin room.
I hope this helps!
Jen, itison Customer Support, 09:17, 21/05/21
How long is the voucher valid for from purchase
donna, 23:22, 20/05/21
Hi Donna,
Thanks for getting in touch!
I can confirm this deal is valid to use until Thursday 30th September 2021, 7 days; subject to availability.
I hope this helps!
Jen, itison Customer Support, 09:18, 21/05/21
Do you know if they have availability on Saturday 29th may?
09:33, 22/05/21
Hi there,
Thanks for getting in touch!
To check their availability please contact Cairn Hotel Edinburgh directly on 0131 557 0175 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:44, 24/05/21
Do you have availability for Saturday 12th June?
Lawrie, 10:17, 07/06/21
Hi Lawrie,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Cairn Hotel Edinburgh directly on 0131 557 0175 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 10:43, 07/06/21
Are children able to stay?
20:59, 08/06/21
Hi there,
Thanks for getting in touch!
I'm afraid children aren't permitted with this deal.
I hope this answers your question though.
Wallis, itison Customer Support, 08:38, 09/06/21
Can I book for two nights for myself and my seven year old
21:00, 08/06/21
Hi there,
Thanks for getting in touch!
I'm afraid children aren't permitted with this deal.
I hope this answers your question though.
Wallis, itison Customer Support, 08:38, 09/06/21
Is there parking ?
Ashley, 21:31, 09/06/21
Hi Ashley,
Thanks for getting in touch!
I’m happy to let you parking is available at the Q-Park Omni Centre for £10 per 24 hours; please discuss directly with the hotel.
I hope this helps!
Wallis, itison Customer Support, 08:48, 10/06/21
Can I book this for 20th September at no extra cost
Deborah, 11:47, 10/06/21
Hi Debbie,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Cairn Hotel Edinburgh directly on 0131 557 0175 and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 12:00, 10/06/21
If I buy 2 vouchers can I use on 2 consecutive nights?
Claire, 21:24, 10/06/21
Hi Claire,
Thanks for getting in touch!
I'm afraid multiple vouchers cannot be used on consecutive nights.
I hope this answers your question though.
Wallis, itison Customer Support, 08:44, 11/06/21
Trying to use promotion code but keeps coming up
‘Choose item’? Please can you help?
Yvonne, 08:31, 11/06/21
Hi Yvonne,
Thanks for getting in touch!
To apply this at our checkout, just head to itison.com. Once you’ve found the deal you’d like, select Buy Now. You can then select 'Add a gift card, promo code or itison credit' after confirming how many vouchers you'd like to buy.
You might find your code comes up automatically and you can select Use This Code. Otherwise, just type it in as it shows - CODE_CODE - and select Enter Code. Your order total will update and you can continue to the payment section.
I hope this helps, and just let our support team know at support@itison.com if you need any more assistance.
Rachael, itison Customer Support, 10:01, 11/06/21
Good afternoon
The information states valid for 7 days. Does this mean you have to book within 7 days or you have to use it??????
Ruth, 14:05, 16/06/21
Hi Ruth,
Thanks for getting in touch!
I can confirm this voucher is valid 7 days a week; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 14:38, 16/06/21
Is there a car park? If so how much? And if not is there a car park nearby? Thanks
Terrina, 18:19, 17/06/21
Hi Terrina,
Thanks for getting in touch!
I’m happy to let you parking is available at the Q-Park Omni Centre for £10 per 24 hours. For more information, please discuss directly with the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:55, 18/06/21
Hi bit last minute but was looking to purchase voucher to stay overnight tomorrow 17/7/21. Can you check availability?
Thanks
Myrajane
Myrajane, 14:04, 16/07/21
Hi Myrajane,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Jen, itison Customer Support, 14:09, 16/07/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid until Thu 30 Sep 2021, 7 days; subject to availability.
Excludes 24 - 26, 31 Dec 2020 - 31 Jan 2021.
Advance booking required. Voucher must be booked by Thu 16 Sep 2021 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 24 hours of your booking.
Multiple voucher purchases permitted. Multiple vouchers cannot be used on consecutive nights.
Check-in 2pm, late check-out 12noon.
Standard double or twin room available.
Rooms can be upgraded for a supplementary charge per room per night; please discuss directly with hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Parking is available at the Q-Park Omni Centre for £10 per 24 hours; please discuss directly with hotel.
Includes continental breakfast and bottle of wine. Please note, wine may be replaced with soft drinks if necessary due to government guidelines.
No children permitted.
No pets permitted.
No wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.