Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is there availability for Friday 30th of October, a twin room with dinner/ breakfast.
Jenny, 20:52, 21/10/20
Hi Jenny,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Edinburgh City directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 07:56, 22/10/20
Is there parking avaie?
Alena, 19:58, 04/11/20
Hi Alena,
Thanks for getting in touch!
Nearby paid parking is ailable at Q Car Park by the Omni Centre.
I hope this helps!
Gillian, itison Customer Support, 07:11, 05/11/20
What if there are still Covid restrictions in place through to March? Eg not being allowed to travel outside your tier. Thank you.
12:29, 10/11/20
Hi there,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Mercure Edinburgh City directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps.
Rachael, itison Customer Support, 12:39, 10/11/20
Hi, I’m trying to get in touch with the hotel so I can try and see if there’s availability on the weekend I want before purchasing the voucher. They didn’t answer their phone number or reply to my email (from website contacts). Can you advise me on how best to enquire?
Don’t want to buy voucher to not be able to use it
Thanks
21:52, 23/11/20
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact the hotel directly on 0161 234 2837 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 09:38, 24/11/20