Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
How do I use the voucher? The website doesn't offer 5 or 10 meals.
Amanda, 16:30, 02/01/20
Hi Amanda,
Thanks for getting in touch!
Once you've bought this deal you'll receive a unique voucher code with full instructions on how to place your order.
I hope this helps!
Courtney, itison Customer Support, 09:43, 03/01/20
Can you freeze the meals or are they refrigerate only?
Connor, 14:38, 03/01/20
Hi there,
Thanks for getting in touch!
I can confirm food is delivered chilled and it is advised to refrigerate on the day of receipt at 0 – 4c.
I hope this helps!
Rachael, itison Customer Support, 15:50, 03/01/20
I can see that in the description.
But can you also freeze the meals?
Connor, 16:25, 03/01/20
Hi there,
Thanks for getting in touch!
For further information on the suitability of freezing these dishes, please contact Kcal Kitchen directly by heading to https://kcalkitchen.co.uk/, and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:31, 04/01/20
Is it a random mix of meals or can you choose the ones you select/order? Also, how long is the shelf life?
09:25, 06/01/20
Hi there,
Thanks for getting in touch!
You do get to select your own meals. For more information about the shelf life of each meal, please contact Kcal Kitchen directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:36, 06/01/20
Do they have gluten free options?
11:05, 06/01/20
Hi there,
Thanks for getting in touch!
You're welcome to view the options available by heading to https://kcalkitchen.co.uk/meal-prep/
I hope this helps!
Rachael, itison Customer Support, 11:21, 06/01/20