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Hi I bought the Itison voucher, however the hotel does not have any available dates for me. Can I be reimbursed for my purchase? Thanks Jacqueline
09:44, 16/10/17
Hi Jacqueline,
Thanks for getting in touch!
I'm sorry you need a refund - I've contacted you directly to help with this.
I hope this helps!
Gillian, itison Customer Support, 10:34, 16/10/17
Hi Jacqueline,
Thanks again for getting in touch.
I'm really sorry but I'm actually having a bit of trouble contacting you by email. If you still need help with a refund, can you get in touch with us directly at support@itison.com.
Thanks in advance!
Gillian, itison Customer Support, 11:14, 16/10/17
Hi there, I’m looking to check availability for Thursday and Friday 26/27th October?
12:10, 17/10/17
Hi there,
Thanks for getting in touch!
This offer is valid Sunday - Thursday, subject to availability, so wouldn't be valid for a Friday night stay.
If you'd like to check specific availability before you buy your voucher, you're welcome to give Days Inn Liverpool a wee call on 0151 203 1910 and they'll be happy to advise further.
I hope this helps!
Ruth, itison Customer Support, 12:23, 17/10/17
If I buy this deal but cannot get the dates I want can I get a refund?
Annette, 21:23, 21/10/17
Hi Annette,
Thanks for getting in touch!
I'm happy to advise we offer a full refund of all unused vouchers within 14 days of purchase!
I hope this helps!
Jen, itison Customer Support, 09:45, 23/10/17
Will this offer be available again soon, I was trying to buy it to use 5 Dec for 2 nights and it is not available
Jean, 19:48, 29/07/18
Hi Jean,
Thanks for getting in touch!
I'm afraid this deal has sold out and we're unable to sell any more vouchers at the moment.
We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!
Ruth, itison Customer Support, 09:15, 30/07/18
Is this available from 22nd Feb 2019
21:28, 18/02/19
Hi there,
Thanks for getting in touch.
I'm afraid this is an old deal from 2017 and we're unable to sell any more vouchers. You're welcome to view all of our current deals by heading to www.itison.com
Rachael, itison Customer Support, 09:09, 19/02/19