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Looking at this. Maybe a typo but voucher must be booked by 10/4/19 ??
Audrey, 07:37, 26/08/19
Hi Audrey,
Thanks for getting in touch!
I'm really sorry for the confusion caused here, but I'm happy to confirm the book-by date for this offer is the 10th of April 2020, and not 2019. We've updated the small print accordingly.
I hope this clears things up!
Courtney, itison Customer Support, 10:02, 26/08/19
Hi,
If I were to book the 2 night stay option, is breakfast included on both mornings?
Thanks in advance
Laura, 12:18, 26/08/19
Hi Laura,
Thanks for getting in touch!
I'm happy to confirm breakfast will be included each morning for the 2-night stay option.
I hope this helps!
Courtney, itison Customer Support, 12:31, 26/08/19
Just wanted to clarify. For the whole stay, you only get to use the spa facilities for 2 hours? Out with this time you are not allowed to use the swimming pool, saunas/steam rooms etc? It's in the small print.
Many thanks
sarah, 22:21, 26/08/19
Hi Sarah,
Thanks for getting in touch!
I'm happy to confirm this deal includes 2 hours of spa access; 1 hour before treatment and 1 hour after treatment. I'm afraid the spa facilities cannot be used outside this time.
I hope this helps!
Wallis, itison Customer Support, 09:44, 27/08/19
Hi
Can you confirm what a standard room is as the rooms in the website are named differently?
Thanks
Sheila, 22:02, 30/08/19
Hi Sheila,
Thanks for getting in touch!
I'm happy to confirm this deal is available for the Pavilion Suites. You can find out more about these by heading to https://www.archerfieldhouse.com/accommodation/pavilion-suites.
I hope this helps!
Gillian, itison Customer Support, 10:03, 01/09/19
Is there an option to get a voucher for three adults?
Heidi, 15:13, 01/09/19
Hi Heidi,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Archerfield directly on 01620 897050 to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 15:23, 01/09/19
Hi
My husband is a golfer would it be possible for me to hook him a round of golf while we were there
Thank you
Denny, 10:45, 18/09/19
Hi Denny,
Thanks for getting in touch!
I'm afraid golf isn't included in our vouchers, but you're welcome to contact Archerfield directly on 01620 897050 and they'll be happy to discuss the possibility and cost of adding a round of golf to your stay.
I hope this helps!
Gillian, itison Customer Support, 11:29, 18/09/19
Hi - I have a 7 month old daughter - are children allowed? Thanks. Noorie
10:13, 22/09/19
Hi Noorie,
Thanks for getting in touch!
I'm afraid this deal is suitable for over 16s only.
I hope this answers your question, though.
Gillian, itison Customer Support, 11:10, 22/09/19
Hi there
Wondered how much a two night stay was if I upgraded ?
Thank you
Dawn
Dawn, 09:56, 26/09/19
Hi Dawn,
Thanks for getting in touch!
I can confirm Option 2 is £479 for a 2-night stay for two in a Pavilion Suite inc breakfast and 1-hour spa treatment each.
I hope this helps!
Courtney, itison Customer Support, 10:28, 26/09/19