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Would it be possible to swap the massage for a round of golf?
09:40, 20/09/17
Hi there,
Thanks for getting in touch!
This deal is for an overnight stay with one 60 minute spa treatment each plus 2 hours spa access only.
If you'd like to discuss adding a round of golf and the cost involved, you're welcome to contact Archerfield House directly on 01620 897050 and they'll be happy to advise further.
I hope this helps!
Ruth, itison Customer Support, 10:23, 20/09/17
Is it just the massage that is not suitable for cancer sufferers/those in remission or is the facial and the pedicure and manicure all also not suitable?
Thanks
13:20, 20/09/17
Hi there,
Thanks for getting in touch and sorry for the delay in our answer whilst this was raised with the venue.
We've been advised the treatments aren't suitable for cancer sufferers/those in remission, however we've emailed your registered email address with a more details response from the venue on this occasion and hope this helps.
Jenny, itison Customer Support, 12:37, 21/09/17
Can this deal be used on 31st December?
08:30, 23/09/17
Hi there,
Thanks for getting in touch!
I'm afraid this offer excludes the 31st December 2017.
I hope this answers your question though!
Jen, itison Customer Support, 08:48, 25/09/17
Hi can you book a 2 night stay
08:39, 24/09/17
Hi there,
Thanks for getting in touch.
Stays can be extended for an additional charge; please discuss with the hotel direct.
I hope this helps!
Jen, itison Customer Support, 08:48, 25/09/17
You are not getting much time in suite with check in at 3pm and check out at 10.30. Would it be possible to book two nights
Jayne, 11:22, 24/09/17
Hi there,
Thanks for getting in touch.
Stays can be extended for an additional charge; please discuss with the hotel direct.
I hope this helps!
Jen, itison Customer Support, 08:48, 25/09/17
If i was to buy this voucher, would there be availablilty to stay at the hotel on 1st October?
13:26, 27/09/17
Hi there,
Thanks for getting in touch.
itison don't have access to Archerfields booking systems to advise on specific availability within the offer period - please contact them directly to discuss this.
If you're unable to secure the booking of your choice, a full refund can be requested within 14 days of purchase.
Enjoy your stay!
Jenny, itison Customer Support, 13:30, 27/09/17
Hi was woundering if this deal for luxury break for Saturday 7th before buy vouchers
Christine, 21:29, 30/09/17
Hi Christine,
Thanks for getting in touch!
If you'd like to check their availability before buying, please contact Archerfield House directly on 01620 897050 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 09:41, 02/10/17
Is there an option for dinner at the hotel?
lauren, 08:08, 07/10/17
Hi Lauren,
Thanks for getting in touch!
Although our voucher doesn't include dinner, you're welcome to discuss dining with Archerfield directly on 01620 897050.
I hope this helps!
Gillian, itison Customer Support, 09:07, 09/10/17
on the left hand side it says offer includes one hour massage and facial but on right hand side it says one ort the other. Can you confirm what the offer is please? Also is the treatment definitely an hour as on the hotel website it states 45 minutes. Thanks
Scott, 15:51, 16/10/17
Hi Scott,
Thanks for getting in touch!
I'm sorry for the confusion, your voucher includes x1 treatment each, not x2 treatments each. We've updated this on the deal, I am however happy to confirm the treatment lasts 60 minutes.
I hope this helps!
Courtney, itison Customer Support, 17:38, 16/10/17