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Sorry, I'm a bit confused with delivery. If I want it for 20th June do I need to order it on the 17th??
Vanda, 13:44, 14/06/21
Hi Vanda,
Thanks for getting in touch!
You will be able to redeem your voucher and arrange delivery after purchase. Deliveries must be made 72 hours in advance of your preferred delivery date.
I hope this helps!
Rachael, itison Customer Support, 14:38, 14/06/21
I'm trying to order on line - for collection - but only offered options for delivery.
Jacqueline, 22:22, 15/06/21
Hi Jacqueline,
Thanks for getting in touch!
If you're having trouble redeeming your voucher please email support@itison.com and we'll be happy to lend a hand.
I hope this helps.
Courtney, itison Customer Support, 08:06, 16/06/21
If i order 2 boxes cannolis and have them delivered at the same time is there just one delivery charge ?
terri, 11:35, 16/06/21
Hi Terri,
Thanks for getting in touch!
I can confirm multiple orders sent to the same address and ordered at the same time should only incur one delivery charge.
I hope this helps!
Courtney, itison Customer Support, 11:49, 16/06/21
Where do I collect this offer? I see people are having trouble getting a collection on line.
10:34, 22/06/21
Hi there,
Thanks for getting in touch!
I can confirm collection can be arranged when redeeming your voucher online, and you'll then receive an address for collection from Edinburgh.
I hope this helps!
Courtney, itison Customer Support, 15:50, 22/06/21
Does the Nationwide delivery cover Northern Ireland?
Mowri, 08:52, 25/06/21
Hi Mowri,
Thanks for getting in touch.
I'm happy to let you know the Nationwide delivery covers Northern Ireland.
I hope this helps.
Rachael, itison Customer Support, 14:40, 25/06/21
I ordered on 30th June but have not received my order. Can someone look into this for me please?
Christine, 18:44, 10/07/21
Hi Christine,
Thanks for getting in touch!
If you're having trouble with your order please email support@itison.com and we'll be happy to lend a hand.
I hope this helps.
Rachael, itison Customer Support, 09:38, 12/07/21