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Is this deal available on level 1 of lockdown or what level will it be?
lou, 23:53, 03/06/20
Hi Lou,
Thanks for getting in touch.
All the venues we work with are continuing to follow the Government guidelines and will open when it's safe to do so.
I can confirm this voucher is valid from Sunday 1st November 2020 until Sunday 31st January 2021.
I hope this helps.
Jen, itison Customer Support, 09:43, 04/06/20
Hi - I’d love to purchase this deal. What covid 19 refund guarantee exists should the law prevent me from using this by the deadline?
Iain, 19:11, 05/06/20
Hi Iain
Thanks for getting in touch!
I'm happy to let you know this voucher is protected by our itison guarantee. If you can't use your voucher due to the current COVID-19 situation, we'll issue an itison credit to use towards another deal for the next 12 months.
I hope this helps!
Jen, itison Customer Support, 09:33, 08/06/20
Are they pet friendly?
Clara, 20:45, 05/06/20
Hi Clara,
Thanks for getting in touch.
I can confirm no pets are permitted at this venue.
I hope this helps answer your question though.
Jen, itison Customer Support, 09:39, 08/06/20
Can you cook in it or outside? Is thier somewhere you can get food ?
Marion, 22:28, 08/06/20
Hi Marion,
Thanks for getting in touch!
The team at The Loch Leven Hotel has advised breakfast and evening meals are available in their restaurant, as there are no cooking facilities in the pod. They've also advised there is a fridge as well as tea/coffee making facilities available in the pod.
I hope this helps!
Courtney, itison Customer Support, 11:01, 11/06/20
How far is your hotel from the railway station. Regards
Yvonne
Yvonne, 14:51, 10/06/20
Hi Yvonne,
Thanks for getting in touch.
To discuss the nearest train station and how to get there, you're welcome to contact the team at The Loch Leven Hotel directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 15:29, 10/06/20
Would this be available for 5 nights from 22nd august? Hard working postie looking for chill out time. Also, 3 adults as would be looking to take my mum and aunty both pensioners but active. Thank you.
Maureen, 10:32, 12/07/20
Hi Maureen,
Thanks for getting in touch!
Our vouchers are for two people for an overnight stay only, but you're welcome to contact The Loch Leven Hotel directly to discuss the possibility and cost of adding a third person to your booking and extending your stay and they'll be happy to advise.
Please note multiple vouchers cannot be used on consecutive nights.
I hope this helps!
Wallis, itison Customer Support, 10:09, 13/07/20
Hi
Is this deal available next week, we are hoping to go on 27th July ?
Susan, 21:16, 23/07/20
Hi Susan,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 08:07, 24/07/20
Do you allow dogs
Robert, 14:52, 27/07/20
Hi Robert,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this venue.
I hope this answers your question though.
Jen, itison Customer Support, 15:12, 27/07/20
Hi, are the dates of 10-12 December available? Cheers, John
John, 23:05, 10/08/20
Hi John,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Loch Leven Hotel directly and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 07:50, 11/08/20